Citi
We are seeking to hire a seasoned Project Manager to join our team.
This project manager will be responsible for leading KYC Policy projects for North America Cards and Retail bank business to ensure end to end oversight.
The ideal candidate will be driven, self-motivated and will be able to work with minimal supervision and in close partnership with Business risk managers, Compliance and technology partners.
Responsibilities: * Independently lead workstreams and policy projects across two Citi product groups, Cards and Retail bank to close policy execution gaps related to AML KYC policies* Track and manage all identified issues, and work with Business risk, compliance, Operations and technology to actively identify new KYC policy gaps for both the Cards and Retail bank business* Facilitate both gap and root cause analysis (RCA) exercises between Legal, Compliance, Operations, Technology, Risk and the line of business and create action plans to push to resolution and ensure policy adherence* Manage execution of KYC policy related Corrective Action Plans (CAP) which Includes managing CAP milestones and execution timelines.* Act as an SME for AML KYC Policies for both Cards and Retail bank and develop sustainable solutions to meet policy requirements and mitigate risk* Organize and lead management of exception reporting and remediation of policy exceptions for US Card and Retail Bank businesses* Develop and manage a detailed project schedule and work plan* Provide project updates on a consistent basis to various stakeholders about strategy, adjustments, and progress* Manage the TP RAP (3rd party risk assessment process) process, contracts with vendors, financial approvals and all new SOW and renewals* Utilize industry best practices, techniques, and standards throughout entire project execution* Measure project performance to identify areas for improvement Qualifications & Education: * 6-10 years of experience in delivering projects, through the software development life cycle, with possible experience in financial service operations, control, compliance, audit, or regulatory management.* Bachelor’s degree or equivalent work experience.
Advanced degree preferred.* Deep functional knowledge of the Credit Cards and/or Retail Banking industries and applicable AML KYC rules, regulations, policies, and processes with preferred knowledge of and experience with Citi Anti-Money Laundering (AML) and Sanctions programs.* Project management and governance experience with the proven ability to develop project plans and drive a diverse group of stakeholders to identify and achieve milestones within deadlines.* Superior organizational skills, with proven ability to successfully manage multiple and concurrent priorities while working independently or with little supervision.* Self-motivated with a passion for establishing and maintaining a culture of control within the business.* Demonstrated relationship management skills with ability to deepen relationships and build partnerships across the business and key functional support areas with a strong ability to influence a group of diverse stakeholders and drive accountability and ownership with key business partners and process owners.* Detail oriented, with proven ability to question and identify opportunities within existing processes and business practices by leveraging previous experiences and knowledge of the business.
This candidate should have strong conflict resolution skills and work in a sometimes-stressful environment with quick turnaround timelines* Pragmatic problem-solver, forward thinker with independence of thought and strong critical thinking skills* Travel 10% of the time* Expert in using MS Project, PowerPoint and Excel* Excellent verbal and written communication skills
– Job Family Group:Compliance and Control
– Job Family:Business KYC
– Time Type:
– Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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