Supervisor Housekeeping –

NEW HIRE BONUS UP TO $1000!

At Hilton Grand Vacations, our commitment to excellence is recognized and celebrated by some of Hawaii’s best accolades, including the recent award for Top Vacation Timeshare in Oahu in Hawaii Magazine’s 2021 Reader’s Choice Awards.

What will I be doing?

As a Housekeeping Supervisor, you will be responsible for supervising housekeeping operations to include rooms, common areas, and heart of the house areas to achieve and maintain the resort’s high standards of cleanliness.

• Assists in training housekeeping staff, including safety, security, department procedures, and service guidelines
• Assists in scheduling staff according to standards and forecasted occupancy; assigns daily work tasks to employees
• Inspects guestrooms and public areas throughout the resort
• Maintains inventory at appropriate par levels to ensure employees have the necessary tools and supplies to perform their duties
• Perform shift associated work such as room assignment, vacant room discrepancy reports, and departure reports
• Assist in all department meetings
• Documents and communicates maintenance requests to the engineer department to ensure resort service quality standards are met
• Responds quickly to guest requests in a friendly manner. Follows up to ensure guest satisfaction
• Assists in the performance review process and other duties as assigned

We offer an excellent benefits package to our full-time Team Members that include medical, dental and vision insurance, 401K plan, Paid Time Off (PTO) program, and extraordinary travel benefits!

What are we looking for?

Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth. We believe that at the core of our company’s success are our Team Members! To fulfill this role optimally, you must possess the following minimum qualifications and experience:

• High School Diploma or equivalent
• 1+years in related experience
• Computer literacy
• Proficient English language interpersonal skills to communicate both verbally and in writing
• Ability to repeatedly lift/carry, push/pull items more than 25 lbs
• Flexible to work varied days and shifts, including weekends, and/or holidays

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• BA/BS or bachelor’s degree
• Customer service or similar related experience
• 2+ years in supervisory experience
• 3+years of related experience
• CPR/First Aid certificate

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodations.