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Housekeeping Houseperson Hiring Event

Sonesta Chicago O'Hare Airport Hotel

This is a Full-time position in Des Plaines, IL posted October 24, 2021.

The Housekeeping Houseperson works with the Housekeeping Management Team to assist Room Attendants on assigned floors by collecting dirty linens and transporting to the laundry area, delivering clean linens to Room Attendant carts, and retrieving trash throughout the hotel.

Assist with the commercial laundry function and/or the cleaning of public area spaces, exterior entrances to the hotel, and parking lot.

Will be assigned special projects as assigned by the Housekeeping Management Team.DUTIES AND RESPONSIBILITIES:Work with Room Attendants with heavy items such as mattresses and linens.

Deliver linens and other supplies to Room Attendants.Maintain the cleanliness and organization of floor closets and corridors to include removing trash, wiping down shelves/counters; sweeping, moping and/or vacuuming floors; and removing non-floor closet items and storing in appropriate areas.Respond to guests’ requests such as in a timely and efficient manner.Clean other designated areas such as public restrooms, storage rooms, and other public area spaces.Report needed repairs or unsafe conditions to supervisor.Respond to special requests, guest complaints, and the delivery of housekeeping/room supplies to achieve complete guest satisfaction.Minimize waste of supplies and amenities within all areas of housekeeping.Deliver lost and found items according to established procedures.May regularly assist with deep cleaning projects.When assigned to laundry, monitor laundry supplies and equipment to ensure they are sufficient and in working order.

Operate washers and dryers according to hotel standards and manufacturers’ guidelines.

Receive soiled linens and inspect for damaged or stained items.

Fold and store clean linens, report damages to supervisor.Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management.Perform other duties as assigned.QUALIFICATIONS AND REQUIREMENTS:Ability to speak, read, and write fluent English is preferred; other languages beneficial.Basic reading, writing and mathematical abilities are preferred.Frequently standing up, bending, climbing, kneeling, and moving about the facility.Carrying, lifting or pulling items weighing up to 75 pounds.Will be required to regularly use commercial cleaning chemicals.Will be required to work mornings, evening, weekends, and holidays.BenefitsSonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families.

We offer a variety of benefits to our employees including:Medical, Dental and Vision InsuranceHealth Savings Account with Company Match401(k) Retirement Plan with Company MatchPaid Vacation and Sick DaysSonesta Hotel DiscountsEducational AssistancePaid Parental LeaveCompany Paid Life InsuranceCompany Paid Short Term and Long Term Disability InsuranceVarious Employee Perks and Discounts

The Housekeeping Houseperson works with the Housekeeping Management Team to assist Room Attendants on assigned floors by collecting dirty linens and transporting to the laundry area, delivering clean linens to Room Attendant carts, and retrieving trash throughout the hotel.

Assist with the commercial laundry function and/or the cleaning of public area spaces, exterior entrances to the hotel, and parking lot.

Will be assigned special projects as assigned by the Housekeeping Management Team.
DUTIES AND RESPONSIBILITIES:
* Work with Room Attendants with heavy items such as mattresses and linens.

Deliver linens and other supplies to Room Attendants.
* Maintain the cleanliness and organization of floor closets and corridors to include removing trash, wiping down shelves/counters; sweeping, moping and/or vacuuming floors; and removing non-floor closet items and storing in appropriate areas.
* Respond to guests’ requests such as in a timely and efficient manner.
* Clean other designated areas such as public restrooms, storage rooms, and other public area spaces.
* Report needed repairs or unsafe conditions to supervisor.
* Respond to special requests, guest complaints, and the delivery of housekeeping/room supplies to achieve complete guest satisfaction.
* Minimize waste of supplies and amenities within all areas of housekeeping.
* Deliver lost and found items according to established procedures.
* May regularly assist with deep cleaning projects.
* When assigned to laundry, monitor laundry supplies and equipment to ensure they are sufficient and in working order.

Operate washers and dryers according to hotel standards and manufacturers’ guidelines.

Receive soiled linens and inspect for damaged or stained items.

Fold and store clean linens, report damages to supervisor.
* Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management.
* Perform other duties as assigned.
QUALIFICATIONS AND REQUIREMENTS:
* Ability to speak, read, and write fluent English is preferred; other languages beneficial.
* Basic reading, writing and mathematical abilities are preferred.
* Frequently standing up, bending, climbing, kneeling, and moving about the facility.
* Carrying, lifting or pulling items weighing up to 75 pounds.
* Will be required to regularly use commercial cleaning chemicals.
* Will be required to work mornings, evening, weekends, and holidays.
Benefits
Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families.

We offer a variety of benefits to our employees including:
* Medical, Dental and Vision Insurance
* Health Savings Account with Company Match
* 401(k) Retirement Plan with Company Match
* Paid Vacation and Sick Days
* Sonesta Hotel Discounts
* Educational Assistance
* Paid Parental Leave
* Company Paid Life Insurance
* Company Paid Short Term and Long Term Disability Insurance
* Various Employee Perks and Discounts
What to prepare

* We prefer candidates to bring a copy of their resume but is not required.

Preferred dress code
Casual (come as you are, but please be presentable)
About Sonesta Chicago O’Hare Airport Hotel

At Sonesta, we value our team members as individuals who enhance our guests’ experiences with their unique skills and contributions.

We actively support professional growth and personal happiness in each of our employees at each of our hotels, resorts, suites and cruise ships.

We seek out people who will eagerly partner with us to improve the overall Sonesta experience for our guests, and the overall Sonesta experience for their fellow colleagues.

If you are interested in a career in some of the most impressive and beautiful surroundings in the world with generous benefits and perks, we hope you’ll get in touch with us.
We are an equal opportunity employer.

All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

Perks and benefits

* Snacks and refreshments
* Complimentary onsite parking and shuttle service from the O’Hare Airport Bus Shuttle Center Door 3

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