Hotel Security Officer

Job Duties
Minimum 6 Months of combined customer service/security experience preferred.
Must be 18 years old or older
Active and valid California Guard Card.
Active and valid driver’s license with a clean driving record.
Good verbal communication skills.
Ability to ensure incident reports are completed accurately and in detail.
Ability to work under pressure and deal with stressful situations during busy periods.
Interpersonal skills to provide overall customer satisfaction.
Ability to observe customer needs and resolve any and all customer challenges.
Due to the nature of the hospitality industry, employees must have flexible availability and be able to work days, nights, weekends, and holidays.

Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain the security of premises.
Call police or fire departments in cases of emergency, such as fire or presence of unauthorized persons or in the event of injury.
Circulate among visitors, patrons, or employees to preserve order and protect property.
Write detailed reports of daily activities and irregularities such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.
Patrol premises to prevent and detect signs of intrusion and ensure the security of doors, windows, and gates.
Complete all tasks with a sense of urgency.
Report incidents to manager.
Perform other duties and responsibilities as assigned or required by Hotel Manager and General Manager.
Perform Surveillance

The bulk of hotel security’s day is filled with patrolling hotel grounds, parking lots, lobbies, and hallways.

They will provide a sense of security to both hotel staff and guests.

Depending on hotel resources and size, some hotel security may be assigned to a surveillance room, where they monitor the hotel via security cameras.

Escort People In/Out of the Hotel

The security officer is also responsible for escorting guests and hotel staff to and from the hotel.

The security officer may escort guests and staff in order to protect them.

Additionally, The security officer may need to escort trespassers off hotel property.

Maintain Order

Hotels that have conference centers or are near conference centers often hold concurrent conferences or conventions.

During these times, the hotel experiences a high volume of guests.

The security officer is often expected to maintain order among the different groups of guests.

Report to Supervisors and Management

The security officer is responsible for reporting all suspicious activity to their supervisors or hotel management.

Usually, The security officer should report current events in real-time through their radio and document events that have already been resolved.

Investigate Disturbances

The security officer must be on call anytime during their shift to investigate disturbances reported by hotel staff and guests.

This can include things like excess noise coming from a guest’s room or reports of suspicious people prowling the parking lot.

(EOE/W/Veteran)

Please fill out an application at www.1twentyonesecurity.com/employment

Job Types: Full-time, Part-time

Pay: $14.00
– $15.00 per hour

Benefits:
Paid time off
Schedule:
8 hour shift
Day shift
Holidays
Night shift
On call
Overtime
Weekend availability
COVID-19 considerations:
We adhere to the client’s Covid protocol.

Education:
High school or equivalent (Preferred)
Experience:
Customer service: 1 year (Preferred)
Work Location: Multiple Locations