Director of Banquets – Premium Hotel Partnership

The Director of Banquets leads a team of banquet managers and support staff in the delivery of service and hospitality at a premier hotel property.

Responsible for establishing and implementing service standards and best practices in a high-volume environment, to create an extraordinary client and guest experience.

Exemplifies USHG culture, leading with Excellence, Hospitality, Integrity, and Entrepreneurial Spirit at all times.

This role offers an incredible opportunity to make an impact with the rebound of live events in New York City.

Key Responsibilities: Design and maintain service standards for catering and banquets.

Collaborate with hotel sales and events team to create successful service plans.

Motivate, train, and develop team in growing business.

Ensure consistent compliance with labor and wage laws.

Positively impact the business’ financial performance.

Create client and guest raves with each interaction.

Continually raise the bar on the hotel’s event experience.

As a valued member of our team, your compensation will include the following benefits: Paid Time Off to support you in having an active life outside of work Full Health, Dental, and Vision insurance Paid Parental Leave Dining credit and discounts throughout the USHG family of restaurants Hotel partner discounts 401(k) to help you invest in your future Incentive program Access to Mentor Programs, Career Development classes, and personalized career advancement support What You Bring to the Table Commitment to embodying our Family Values of: Integrity
– Doing the right things always
– using sound judgment
– even when no one is looking Excellence
– Doing what needs to be done, as well as it can possibly be done Hospitality
– Doing all that can be done for others
– and more than is expected
– in thoughtful ways that let people know you are on their side Entrepreneurial Spirit
– Seeing opportunities others haven’t-and creating opportunities others wish they’d thought of first Bachelor’s Degree or Equivalent Experience 5 Years Catering and/or Hotel Banquet Management 5 Client Management in a high profile setting a plus Experience with POS Systems Strong Computer Skills (Microsoft Office, CaterXpert a plus) Knowledge of OT and NY State Labor Laws