Condo Housekeeping Supervisor

The Condo Housekeeping Supervisor directs condo housekeeping program to ensure clean, orderly and attractive conditions of establishment by performing the following duties personally or through subordinates.

ESSENTIAL DUTIES & RESPONSIBILITIES (include the following, other duties may be assigned)

• Responsible for all condo units and dog house/cellar areas, vehicles and outside deck and front entrance areas of each unit.
• Establish standards and procedures for the work of the housekeeping staff.
• Ensure that the training programs are in place and following; training employees on proper grooming and uniform standards and safety, proper and efficient usage of all equipment, vehicles and chemicals.
• Inspect and evaluate physical condition of establishment to ensure all areas assigned to are clean and maintained to standard on a daily basis.
• Ensure a work order is completed for all painting, repairs, furnishings, relocation of equipment and reallocation of space.
• Inventory supplies and replace as needed, reporting missing inventory from a unit and alerting Manager of inventory needed for stock room.
• Regularly inspect equipment to ensure equipment is working properly including vacuum cleaners, vehicles, pad locks on caddies, safety equipment in caddies, etc.
• Plans work schedules to ensure adequate service and to ensure staffing levels are appropriate with business levels.
• Ensure the staff are in uniform, neat and respectful.
• Assist with daily paperwork as needed.
• Withhold a professional attitude and environment at all times.
• Other duties as assigned by supervisor, which could be directly related, or unrelated to original position.

Supervisory Responsibilities

Directly supervises 14-20 employees in the Condo Housekeeping department. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION And/or EXPERIENCE

One year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience.

Language Skills

Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers and the general public.

Mathematical Skills

Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Ability to compute rate, ratio and percent and to draw and interpret bar graphs.

REASONING ABILITY

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.

Computer Skills

To perform this job successfully, an individual should have knowledge of Internet software; Microsoft Excel Spreadsheet software and Microsoft Word Processing software.

CERTIFICATES, LICENSES, REGISTRATIONS

Must hold a valid State of Vermont Driver’s License and be eligible for enrollment as a driver on Jay Peak Resort’s Commercial Automobile policy.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch or crawl and talk or hear. The employee is occasionally required to climb or balance and taste or smell. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision and depth perception.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is frequently exposed to fumes or airborne particles and toxic or caustic chemicals. The noise level in the work environment is usually moderate.

RESORT CONDITIONS

This is a Winter Resort Area. It requires that work venues are varied, and in many cases include steep stairways, multi-level buildings and outdoor work areas, subject to very cold, sometimes wet or very sunny work sites. Some facilities are located at the base or bottom area and some are semi-remote and can only be reached by traveling via chair lift(s), skis or snowboards. Walking surfaces are frequently frozen, sloped and slippery. Proper footwear is a must, indoors and out. Work days and hours, as well as the number of hours required will vary, with an emphasis on weekends and holidays.

Jay Peak Resort is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

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