Systems Analyst I or II with Health Plans

Overview

This is a local position, located in Murray, just 5 minutes south of Salt Lake City (SLC). We are open to hiring a level I or II candidate, based on experiecne, and the requirements to meet either level is listed below. Must be local or willing to relocate if not.

This team configures claims processing systems and uses the Tapestry module. Looking for an analytically minded individual. Top candidates may have prior system analysis, configuration, and/or scripting experience in a hospital or medical health care environment. Business Analyst backgrounds are also encouraged to apply. (Claims, Tapestry, and/or Epic experience preferred)

As a patient-focused organization, University of Utah Health exists to enhance the health and well-being of people through patient care, research and education. Success in this mission requires a culture of collaboration, excellence, leadership, and respect. University of Utah Health seeks staff that are committed to the values of compassion, collaboration, innovation, responsibility, diversity, integrity, quality and trust that are integral to our mission. EO/AA

The incumbent is responsible for independently formulating and defining system scope and objectives through research and fact finding to maintain and configure moderately complex information systems. The individual supports a variety of applications as well as interfacing between a broad spectrum of systems. This includes system configuration for health plan activities and internal, member and provider facing systems; implementing new functionality and testing to verify accuracy and completeness. This position has no responsibility for providing care to patients.

Corporate Overview: University of Utah Healthcare is an integrated academic healthcare system with four hospitals including a level 1 trauma center, twelve community health centers, over 1,600 providers, and a health plan serving over 200,000 members. University Healthcare is nationally ranked and recognized for our academic research, quality standards and overall patient experience. In addition to our clinical delivery system, we have a School of Medicine, School of Dentistry, College of Nursing, College of Pharmacy, and College of Health providing education and training for over 1,250 providers annually. We have over 2 million patient visits annually and research grants exceeding $350 million.

Responsibilities

• Participates in meetings to discuss team and project related activities, issues, change, communications, and updates.

• Performs system build and testing for software lifecycle activities. Ensures quality outcomes and assesses integrated impact.

• Resolves incidents and trouble tickets according to agreed upon SLA’s and assigned timelines. Completes project tasks on time with quality outcomes.

• Maintains and creates documentation as needed. Acts as a resource to end users and team members with regard to application utilization in context with workflow.

• Performs the execution and update of test scripts, including unit, application and integrated test scripts.

• Analyzes current workflows and processes for various departments to guide the build or implementation of system(s) features as well as optimization of the system(s).

• Researches and analyzes technical feature requests. Independently completes system build and testing as defined. Participates in stakeholder review, implementation documentation and communication planning.

Knowledge / Skills / Abilities

• Excellent verbal, written communication and interpersonal skills.

• Ability to work under high stress conditions in a changing environment.

• Flexibility in accepting assignments, including overtime activities.

• Organizational and analytical skills, ability to prioritize.

• Strong technical problem resolution skills.

• Demonstrated ability to perform application build and testing for assigned applications.

Qualifications

Qualifications Level II Requirement:

• Bachelors Degree in Computer Science, Information Technology or equivalency.

Level I Requirement:

• Associates Degree in Information Technology or related field or equivalency.

Qualifications (Preferred)

Preferred

• Experience or certification using or working with Epic Tapestry or other health insurance systems.

• Experience in application analysis and unit/integration testing.

• Experience in medical claims processing or in health insurance operational areas.

Working Conditions and Physical Demands

Employee must be able to meet the following requirements with or without an accommodation.

• This is a sedentary position that may exert up to 10 pounds and may lift, carry, push, pull or otherwise move objects. This position involves sitting most of the time and is not exposed to adverse environmental conditions.

Physical Requirements

Listening, Manual Dexterity, Near Vision, Sitting, Speaking, Standing, Walking

EEO Statement

University of Utah Health Hospitals and Clinics, a part of The University of Utah, values candidates who have experience working in settings with students from diverse backgrounds and possess a strong commitment to improving access to higher education for historically underrepresented students.

Individuals from historically underrepresented groups, such as minorities, women, qualified persons with disabilities and protected veterans are encouraged to apply. Veterans preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.

University of Utah Heath Hospitals and Clinics, a part of The University of Utah, is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.

To request a reasonable accommodation for a disability, please contact the University of Utah Health Hospitals and Clinics Human Resources office at 801-581-6500.If you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action:

Sherrie Hayashi

Director/ Title IX Coordinator

Office of Equal Opportunity and Affirmative Action (OEO/AA)

135 Park Building

Salt Lake City, UT 84112

801-581-8365

oeo@utah.edu

Online reports may be submitted atoeo.utah.edu/

For more information: https://www.utah.edu/nondiscrimination/

To inquire about this posting, email: careers@hsc.utah.edu

The University is a participating employer with Utah Retirement Systems (URS). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Hospitals and Clinics Human Resources at (801) 581-6500 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or Hospitals and Clinics Human Resources at (801) 581-6500 if you have questions regarding the post-retirement rules.

This position may require the successful completion of a criminal background check and/or drug screen.

Requisition Number 45824
Reg/Temp Regular
Employment Type Full-Time
Shift Day
Work Schedule 8-5
Location Name University of Utah Health Plans
Patient Care? No
City Murray
State UT
Department UIP CST 01H UUHP SYSTEMS DEPT
Category Information Technology