North Shore Health Care, LLC: Interim Executive Director – Full-Time 1st Shift

Trust, engagement, competence, respect and passion – these are the values under which North Shore Healthcare operates every day.

Our dedicated team of professionals strive to deliver quality care to our residents and their families.

We are one of the leading employers and providers of post-acute care in the Midwest and we are seeking exceptional individuals to join our team.

If you value being a leader, working in a progressive environment and having opportunities to grow in your career, North Shore Healthcare is the Right Choice for you.Summary/Objective:Responsible for overall center management, profitability, operations, and direction in all aspects.

Accountable for, but not limited to, census development, management of accounts receivable and collections, maximization of Net Operating Income, resident/patient care, state and federal survey compliance, positive employee relations, a positive return on investment, an effective business plan and implementation of Center core programs.

Acts as the Center representative in the center and community.

Follows all Center policies and procedures.

Completes rounds of entire center premises at least daily to ensure compliance with all policies, procedures and regulations.Essential Functions:Supervisory Responsibilities:Makes daily work assignmentsDirects the work of employeesSchedules lunch and rest breaksAuthorized early departure from workAuthorizes overtimeReassigns employees from one area to another area as center needs dictatePrepares written evaluations of assigned employeesEnforces center policies with authority to issue Disciplinary Action Reports as neededInitials time records to authorize variancesInterviews applicants that will be assigned to his/her area of responsibilityReceives and handles employee complaintsParticipates in training programs and assists in orientation of new staffBusiness PlanAnnually develops and implements a sound business plan that results in provision of quality care and a maximum return on investmentReviews business plan with department heads at least quarterly to ensure that goals are attainedCensus/Mix ManagementEnsures maximum census developmentEstablishes and reviews Census and Mix objectives in conjunction with the budget and business planOversees the placement of prospective residents to ensure that residents’ physical, mental and psychosocial needs are met by the center and who meet the financial requirementsAccounts ReceivableEnsures the maximum collection of accounts receivableReviews Aged Trial Balance (ATB) and oversees the collection of Accounts Receivable by the business office managerComplianceEnsures an effective Performance Improvement (PI) process is in place to identify and resolve center problemsEnsures center PI programs achieve compliance expectations as measured by state, federal, and Quality Validation (QV) surveysNet Operating IncomeResponsible for control of labor and supply expenses on a Per Resident Day (PPD) basisResponsible for maximization of revenue opportunities including ancillary opportunitiesLabor and Workforce PlanningDirects workforce of the centerControls labor expenses for dollars and hours on a PPD basisAuthorizes overtimeEnsures effective workforce planning and recruits quality candidatesAuthorizes early departure from workEnsures Employee Survey is conducted annually and develops an action plan to correct issues identified.

Plans meetings to address issues identifiedReceives and handles employee complaintsAttends meetings and conferences as requiredEnforces center policies and issues Disciplinary Action Reports as neededSuspends employees for disciplinary violations as requiredReviews and approves center payroll and time recordsParticipate in the interview and selection process for key positionsParticipates in training programs and assists in orientation of new staffReimbursementEnsures all reimbursement opportunities are fully attainedParticipates in Affirmative Action Plan development (as required by state or reimbursement entity)Resident Trust AccountsSupervise administration of resident trust accountsAudits resident trust accounts quarterlyConsumer SatisfactionResponsible for overall consumer satisfactionReviews Consumer Satisfaction Surveys to ensure that the center is meeting customer expectationsEnsures that the center’s PI committee reviews the Consumer Satisfaction Survey results and develops appropriate action plans to correct problems identifiedPerformance Planning and Review Guide (PPRG)With Director of Operations, establishes annual goals and objectivesAnnually develops performance objectives for each department head.

Quarterly evaluates the status of objectives and performance of standards.

Annually makes salary recommendations based on performanceEnsures department heads provide fair and accurate evaluations of their employees on a timely basisRisk ManagementEnsures that the center has an active, effective Safety Committee and Employee Care CoordinatorReviews lost days to ensure center safety programs and claims management are effectiveEnsures center’s compliance with all safety requirements and OSHA regulationsFollows all federal, state, and company reporting requirementsImplements transitional duty policy for the center (for individuals with a Center on-the-job injury)EnvironmentalOversees the proper maintenance of the building, grounds and equipment to ensure a safe, sanitary, and attractive environment for residents/patients and employees and to protect company assets through proper preventative maintenanceEnsures Major Expenditure Authorization process is followedBudgetParticipates in development of center budgetOperates the center within budgetary guidelinesProvides department heads with departmental budget and holds department heads accountable for operating within their budgetRequired Education and Experience:Current state license as Nursing Home AdministratorPrevious experience in post-acute care settingDemonstrated success leading a fun and productive work environmentPreferred Education and Experience:Experience in a fast-paced environmentBENEFITSWe offer a comprehensive benefit packages which includes:Health insurance for full-time employees starting the first of the month following 30 days of employmentDental and vision insurance for full and part-time staff401(K) Program for full and part-time staff6 paid holidays plus one floating holiday for full-time staffCompany paid life insurance for full-time staffVoluntary life and disability insurance for full-time staffPaid Time OffOur mission is to establish a culture that reinforces the values necessary to be the premier health services provider and employer in each of the communities we serve.

We understand that choosing where you want to go in your career is a big decision.

We would like the opportunity to show you that North Shore Healthcare is the Right Choice for you.NSHC1