Robert Half
Ref ID: 02750-0011876113 Classification: Customer Service Representative Compensation: $15.20 to $17.60 hourly Customer Service Representatives who love building solid customer relationships will be interested in Robert Half ‘s new position, if they are interested in the growing High Tech
– Pharm/Biotech industry.
If you’re looking for work as a Customer Service Representative and are articulate and highly-skilled, we could have an excellent career opportunity for you.
This could be the long-term contract / temporary to full-time Customer Service Representative position you’re looking for, if you can work in Roseland, New Jersey The position will be based in a dynamic, rapidly-changing call center.
Key responsibilities
– Manage the fielding and sending of important written business correspondence
– Receive and place telephone calls
– May support business development and client referral goals by actively cross-selling and referring customers
– Provide accurate, friendly customer service in a timely fashion Job Requirements:
– Demonstrated experience performing extensive research to resolve complex customer inquiries
– Ability to interact effectively with internal and external partners and clients/customers
– Proficiency with Microsoft office applications
– Strong communication and interpersonal skills (verbal, written, and listening)
– Ability to simplify complex problems and build solutions
– Copays experience
– Coordinating Schedules experience
– Heavily-Outbound experience required
– Solid understanding of Customer Relationship Management (CRM) systems, e.g.
ACT, Illustrator, Highrise, and Insightly
– 2 years’ experience with performing in a goal-driven & customer-focused environment preferred
– A consistently positive approach to your work that is rooted in a businesslike professionalism
– Proven ability to navigate multiple computer systems, applications, and utilize search tools to find information
– Excellent customer service and office administrative skills If you are a service ‘champion’ who looks to improve and deliver personalized service based on individual customer needs, we want to hear from you.
Contact us today Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies.
We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers.
We provide access to top jobs, competitive compensation and benefits, and free online training.
Stay on top of every opportunity – even on the go.
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Questions?
Call your local office at 1.888.490.4154.
All applicants applying for U.S.
job openings must be legally authorized to work in the United States.
Benefits are available to contract/temporary professionals.
Visit https://roberthalf.gobenefits.net/ for more information.
2021 Robert Half.
An Equal Opportunity Employer.
M/F/Disability/Veterans.
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