Liberty Software: Onsite Software Trainer / Retail Pharmacy Technician – Chicago

Do you enjoy teaching others and live for the ” Aha!” moments they get while they’re learning?Are you just as comfortable installing technical hardware and software as you are working with end users?Are you looking for the next challenge in your career?

At Liberty Software, we work directly with independent pharmacies across the country and are proud to help them serve their customers and communities.

We are seeking an Onsite Software Trainer / Retail Pharmacy Technician in the Chicago metro area as we continue to grow.

In this role, you would be traveling to our new client pharmacies to install and implement our top-of-the-line software, using your industry knowledge and technical know-how to establish a trusted relationship with the new client and ensure they have everything they need to get started with our products.

Here’s a general idea of the types of duties involved:Provide onsite and web-based training of Liberty’s pharmacy softwareAssist pharmacy staff members by troubleshooting hardware and software issues, insurance claim adjudication problems or answering general questionsInstall specified software packages such as operating systems and Liberty’s proprietary software (pharmacy management suite)Configure and test networking settingsInstall hardware and peripheral components such as workstations, servers, monitors, keyboards, printers, scanners, point-of-sale lanes, cables and networking equipment on user’s premisesRespond to client inquiries concerning systems operation and diagnose system hardware, software and operator problemsRecommend or perform remedial actions to correct problemsProvide detailed updates, status and completion information to manager, problem request tracking system and/or users, via phone, e-mail or in-person communication While we expect this position to be based in the Chicago metro area, the role will consist of traveling 100% of the time to clients within an established multi-state region.

Liberty Software offers its team members a generous benefits package, with 100% employer-paid premiums for employee’s individual health, dental, and vision plans from DAY ONE, PTO accruals from DAY ONE, and so much more.

Don’t miss this great opportunity!