GEHC – Biomedical Technician

Position Details:

Job Title: Biomedical Technician

Location: Exeter NH – 03833

Duration: 12+ months contract

Job Description:

In this role, the Biomedical Technician II will properly respond to service calls to evaluate, diagnose, perform repair and planned maintenance (PM) on progressively complex customer’s biomedical equipment and drive customer satisfaction through Service Excellence.

Key responsibilities/essential functions include:

• With minimal supervision, evaluate progressively complex, customer biomedical equipment issues, implement appropriate repairs; as assigned, perform planned maintenance (PM), safety and environmental inspections and maintain effective customer relations. Follow appropriate policies, procedures, hospital protocol and complete necessary documentation.
• Maintain daily communications with customers, to ensure resolution and proper follow-up, leading to customer satisfaction. As instructed, implement customer facility contract, supporting business goals and objectives.
• May assist more and less experienced technicians on basic and complex repairs /resolution respectively. Work as a member of local team to provide efficient service delivery to all accounts within assigned area. When trained, share on-call / pager responsibility.
• Document all repair actions and submit reports/summaries according to schedule. Ensure proper care of spares, tools and test equipment and ensure calibration. Maintain approved parts inventory. Manage vendor’s service delivery processes in compliance with GE policies, as instructed. Enhance and maintain technical knowledge of current standards, codes and procedures regarding safe and effective use of medical equipment through formal instruction.
• Meet Health and Human Services, Environment Health and Safety requirements and/or all other applicable regulatory requirements.
• Perform other related duties as assigned.

Required Qualifications:

1) Minimum of High School Diploma/GED required.

AND one of the following:

• Minimum of one-year military experience or other equivalent formal training in maintaining electronics, electromechanical or medical equipment.
• Minimum of an Associates degree in Electronics or Mechanical Principles.

2) AND a minimum of two years of experience performing troubleshooting and planned maintenance on basic biomedical equipment following current standards, code and procedures to ensure safe and effective operation of those devices.

3) Proficiency in completing electronic documentation using PDA and computer skills.

4) Previous experience developing and maintaining good customer relations.

5) Willing to occasionally travel outside of assigned region.