Emergency Department Clinician– BEST UCC

Mission Statement:
Bay Cove Human Services partners with people to overcome challenges and realize personal potential.

Job Summary:
The BEST Urgent Care/ Carney Clinician provides direct services to children and adults in crisis. This Clinician assesses each person’s needs for services and develops a treatment plan that best ensures for their safety and optimizes their effective resolution of the crisis. S/he facilitates the person’s engagement or re-engagement in behavioral health services through referral to community based services that are consonant with the person’s needs and preferences. As needed, the Clinician facilitates the person’s admission to acute treatment services. This clinician will be primarily stationed at Carney Hospital.
The Clinician works as part of an Urgent Care Center that provides on site assessment and support, as well as mobile capacity to conduct assessments at the person’s home, school, or agency in Greater Boston. S/he works as a partner in an integrated urgent care/emergency support services network (and as a result may provide services in the CSU or sister Urgent Care Center/Mobile Team). Given the nature of crisis services, provision of holiday and weekend coverage are expectations for staff working in this position. This position is non-exempt.

Essential Functions of Position:

• Provides services in a manner that is consonant with program, Bay Cove, and collaborative agencies’ standards, policies, and procedures
• Completes assessments of children and adults who are in crisis in a comprehensive manner attending to their safety and needs
• Develops treatment plans with and for the person in crisis that utilize community based health, behavioral health, and social services that will ameliorate the presenting crisis
• Works with the person in crisis and their support network to fortify their strengths and coping skills
• Works collaboratively with members of the BEST team and collateral helpers in the service of strengthening and integrating support and treatment supports and to accomplish the overall program’s mission
• Assists the person in crises with engagement or reengagement in needed services
• Documents all assessments and interventions in accordance with program and Bay Cove standards
• Secures as needed financial and insurance related information to facilitate billing and payment for services rendered
• Recognizes the importance of individual and cultural differences that influence behavior and applies such understanding to each person’s situation
• Utilizes individual supervision and team meetings in the service of optimizing the program’s overall mission
• Maintains requisite continuing professional education as required by licensure, professional standards and Bay Cove policies
• Works effectively with police, DSCFMHC Security, and other law enforcement personnel to ensure the client’s safety
• Facilitates admission to acute inpatient care on an as needed basis
• Relates to clients, family members, and colleagues in a professional, hopeful, and respectful manner
• Provides brief treatment and support until requisite community services can be accessed in order to minimize reliance on acute inpatient services
• Performs all other duties and projects as assigned by the Program Director.

Job Responsibilities/Job Related Competencies and Skills

• Demonstrated assessment and treatment skills in the provision of emergency services for children, families and the systems that provide for their care
• Demonstrated ability to de-escalate crises in a manner that ensures safety for all involved and provides for the best care and welfare of the person in crisis
• Able to assess needs and implement interventions in accordance with best practice standards for emergency care, crisis resolution, and recovery
• Demonstrated professional writing, communication, and organizational skills
• Ability to assess crisis emergency situations and address with appropriate clinical treatment for clients.
• Demonstrated knowledge of risk assessment specific to acute psychiatric conditions for children and adults.
• Demonstrated assessment and treatment skills in the provision of emergency services for children and adults
• Demonstrated knowledge of varying social and behavioral health services and the nature of the treatment, rehabilitation, and supports that they offer. Can determine the persons needs for services, refer to the appropriate resource(s), and facilitate the person’s engagement in these services
• Demonstrated knowledge of the evaluation process, including presenting problem, social, family, psychiatric, legal, and medical history. Capacity to effectively assess mental status, formulate a plan, and develop an implement an appropriate disposition for all clients
• Demonstrated ability to identify needs and strengths, assist in planning, implementing and evaluating care of individuals and their families in conjunction with an array of community resources.
• Demonstrated professional documentation skills and working knowledge of CBHI principles

Physical Requirements

• Must be able to drive to different locations.
• Must have the ability to assess children and adults in their homes and apartments with stairs.
• Must be able to observe the person in crisis, noting symptoms and nonverbal behaviors

Qualifications:

• Independently Licensed Clinician (LICSW/LMHC)
• Minimally 3 years’ experience working in a mental health setting.
• Excellent writing and oral communication skills.
• Current Massachusetts Driver’s License and use of reliable personal vehicle for work related travel
• A COVID-19 vaccination is a requirement of the position. One COVID-19 shot is acceptable, contingent on the individual receiving the second shot within the allotted time frame.

Personal Characteristics:

• Demonstrated ability to work in a pressured situation and maintain clarity, focus, judgment, and compassion
• Flexibility
• Ability to work with people in crisis in a hopeful and compassionate manner
• Ability to communicate concerns effectively to other team members and ask for help as needed
• Ability to work independently