Dental Front Desk/Insurance Specialist

We are looking for a: Experienced Front Desk/Insurance Specialist

We are McHenry Smile Center; we strive at all times to provide the highest quality dentistry to our patients. We will do our best to treat each and every patient as we would our own family. Our goal is to help our patients keep their teeth for a lifetime and have the smile they have always dreamed of. We are located in McHenry, IL.

You will be responsible for various interactions with patients from answering the phone, scheduling their appointments, verifying their insurance, checking them in at the office, collecting and posting payments. This is all done while interacting with our dental software and using your understanding of dental procedures and conveying your knowledge of EOB’s.

This position is ideal for you if you have or are willing to learn and pick up quickly:
* Knowledge of dental software
* An understanding of Medical/dental insurance
* Great customer service skills
* Excellent phone skills
* The ability to multi-task

Please note, our office hours are for the convenience of our patients therefore you will need to be able to work evenings at least one day a week and every other Saturday. We cannot be flexible with this part of the scheduling.

Ready to get started? Please send your resume in a word or pdf only format (we cannot open other formats). No calls to the office or e-mails to our general e-mail box or faxes will be accepted!!! These means of communication are exclusively for our patients. No recruiters please!!!

Job Type: Full-time

Pay: $11.00 to $17.00 /hour

Job Type: Full-time

Pay: $11.00 – $17.00 per hour

Benefits:

• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Weekend availability

COVID-19 considerations:
We maintain a virtual waiting room, have partitions, take temperatures, fill out disclosure forms, have masks, both KN95 & regular, gowns, HEPA13 filters, face shields, extra cleaning, etc.

Education:

• High school or equivalent (Preferred)

Experience:

• Customer Service: 1 year (Preferred)

Language:

• Spanish (Preferred)

Work Location: One location