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Project Manager (Government Website Projects)

Granicus

This is a Full-time position in Providence, RI posted January 17, 2022.

Granicus provides technology and services that empowers government organizations to create seamless digital experiences for the people they serve.

By offering the industry’s leading cloud-based solutions for communications, content management, meeting and agenda management, and digital services to over 4,000 public sector organizations, Granicus helps turn government missions into quantifiable realities.

Come see the impactful work we’ve done on communities across the country (and world!): https://granicus.com/success-stories/

Granicus is a remote first company.

While we have virtual teams, you have the option for in-office work should you be located near one of our hubs.

Project Managers (PMs) lead and execute website projects.

PMs guide customers through a proven implementation process to leverage our award winning Content Management System (CMS).

Project Managers have access to in-house designers, UX, developers, and trainers who share our standards of excellence across client deliverables and relationships.

Strong candidates have a proven track record of successfully managing projects for government clients, as well as demonstrated leadership capabilities.

A desire to be part of a results-driven, client-focused, fast paced team who loves the mission of providing best-in-class service to clients is a must.

What You'll Do:
Manage multiple website projects of varying scope and size for public sector clients
Own the customer communication, project scope, timeline, and budget
Learn the tech well enough to provide consultation and technical support for those customers under your watch
Coordinate cross-functional teams to best serve our customers
Oversee quality assurance, execution, delivery, reporting, and contract compliance for all project deliverables
Leverage company standard processes and tools for executing, tracking, and billing projects
Maintain a proactive and consultative approach to executing customer initiatives, anticipating customer needs, and guiding decisions based on data and best practices
Support and consult Sales and Customer Success teams in pursuit of future opportunities
Survey and achieve consistently high customer satisfaction feedback
Commit to maintain and exceed our standard of excellence in project management, deliverables, and personnel
Travel to client locations for onsite consultation approximately 3-6 days per month
Other duties as assigned
Who You Are:
Minimum of 3 to 5 years’ experience overseeing or coordinating website projects
Experience working with distributed/remote teams
Enjoy managing simultaneous projects in a fast-paced environment
Possess superior communication (oral and written) and analytical skills
Familiarity with web usability, accessibility, and best practices
Proficient use of project management solutions (NetSuite OpenAir and/or Wrike preferred), CRM solutions, Microsoft Office suite, Prototype tools (Adobe XD), Accessibility/ADA/508 testing tools and link checking software
Security Requirement:

Responsible for “Company” information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of “Company” information assets in accordance with the company's information security program.

Come learn more about working at Granicus on our website:

Granicus is subject to the Executive Order requiring employees of federal contractors to be fully vaccinated for COVID-19.

*starting rate may vary by experience and/or location

#Li-Remote #LI-KG1 #LI-KF1

Benefits: At Granicus, we offer a competitive benefits package that allows employees to tailor benefits to their needs.

Benefits listed below are for employees based in the U.S.
Flexible Time Off
Medical (includes an option that is paid 100% by Granicus!), Dental & Vision Insurance
401(k) plan with matching contribution
Tuition & Training Reimbursement
Paid Parental Leave
Employer paid Short and Long Term Disability Insurance, Group Term Life Insurance and AD&D Insurance
Group legal coverage
Transit and/or parking supplement for office based employees
Free snacks and drinks in our offices
And more!
Granicus is committed to providing equal employment opportunities.

All qualified applicants and employees will be considered for employment and advancement without regard to race, color, religion, creed, national origin, ancestry, sex, gender, gender identity, gender expression, physical or mental disability, age, genetic information, sexual or affectional orientation, marital status, status with regard to public assistance, familial status, military or veteran status or any other status protected by applicable law.

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