Housekeeping – Public Areas- Little Rock Embassy Suites Virtual Hiring Event

Primary Purpose: The primary purpose of the Housekeeping Associate is to provide guests with an excellent room experience while providing friendly, attentive, and timely service and through ensuring that guest rooms and public areas meet high standards of cleanliness and are properly presented.

Work Performed: The Housekeeping Associate will be tasked with the following duties, responsibilities, and assignments:
· Clean and maintain hotel guest rooms, public areas and laundry within the hotel per established protocols, including but not limited to:
· Removal of all used and unused linen/terry from room
· Disinfect all high touch surfaces and unused amenities
· Clean bathrooms
· Clean glass and mirrors, dust and polish furniture and equipment
· Replace burned out light bulbs
· Remake beds with clean linens
· Replenish supplies such as drinking glasses, writing supplies and bathroom supplies
· Empty wastebaskets and transport other trash and waste to disposal areas
· Clean rugs, carpets upholstered furniture and draperies;
· Ensure usage of approved cleaning chemicals;
· Operate, stock and maintain storage closets and room attendant carts to include such items as linens, towels, toiletry items and cleaning supplies;
· Maintain cleanliness and organization in all work areas;
· Examine and sort articles for laundry according to color, fabric, dirt content, and cleaning technique required;
· Use laundering equipment and the correct amounts of proper chemicals to safely and thoroughly clean and press linen;
· Make rounds through the halls each shift to ensure public areas are disinfected, clean and tidy, taking care to remove or replace anything out of order;
· Uphold departmental standards of quality of work and timing measured by brand customer satisfaction metrics and Atrium labor guidelines;
· May be required to train newly hired associates and support on-going performance development;
· Perform work on a deep cleaning and preventative maintenance scheduled program for all areas of the hotel as assigned.

Use power equipment when applicable;
· Observe precautions required to protect hotel and guest property, report damage, theft and found articles to supervisor;
· Follow all company and safety and security policies and procedures, report equipment problems and maintenance issues, accidents, injuries and safety hazards, or unsafe work conditions to leadership; and
· Any and all other work as required to complete the primary purpose of the position.

Qualifications: Preferred Prior Experience: Previous hotel housekeeping or other applicable cleaning experiencePrior customer service experience Preferred Education: High school diploma or equivalent Physical: Able to lift a minimum of 50lbs occasionally and 20lbs regularly Able to bend and squat repeatedly Able to walk and stand for duration of scheduled shift Other: Flexible to?work day?shifts, early mornings, evenings, nights, weekends and holidays In addition to competitive compensation packages, Atrium Hospitality offers competitive benefits packages; 401k; tuition reimbursement; commissions for referred and booked hotel business; as well as discounted rates at any of our hotels for associates, their immediate family members and friends.

Our associates and leaders are driven everyday to make Atrium Hospitality a great place to work and grow.

Come grow with us!

EOE, including disability/vetsEmpleador con igualdad de oportunidades, incluidos personas con discapacidad y veteranos

Primary Purpose:

The primary purpose of the Housekeeping Associate is to provide guests with an excellent room experience while providing friendly, attentive, and timely service and through ensuring that guest rooms and public areas meet high standards of cleanliness and are properly presented.

Work Performed:

The Housekeeping Associate will be tasked with the following duties, responsibilities, and assignments:
Clean and maintain hotel guest rooms, public areas and laundry within the hotel per established protocols, including but not limited to: Removal of all used and unused linen/terry from room Disinfect all high touch surfaces and unused amenities Clean bathrooms Clean glass and mirrors, dust and polish furniture and equipment Replace burned out light bulbs Remake beds with clean linens Replenish supplies such as drinking glasses, writing supplies and bathroom supplies Empty wastebaskets and transport other trash and waste to disposal areas Clean rugs, carpets upholstered furniture and draperies; Ensure usage of approved cleaning chemicals; Operate, stock and maintain storage closets and room attendant carts to include such items as linens, towels, toiletry items and cleaning supplies; Maintain cleanliness and organization in all work areas; Examine and sort articles for laundry according to color, fabric, dirt content, and cleaning technique required; Use laundering equipment and the correct amounts of proper chemicals to safely and thoroughly clean and press linen; Make rounds through the halls each shift to ensure public areas are disinfected, clean and tidy, taking care to remove or replace anything out of order; Uphold departmental standards of quality of work and timing measured by brand customer satisfaction metrics and Atrium labor guidelines; May be required to train newly hired associates and support on-going performance development; Perform work on a deep cleaning and preventative maintenance scheduled program for all areas of the hotel as assigned.

Use power equipment when applicable; Observe precautions required to protect hotel and guest property, report damage, theft and found articles to supervisor; Follow all company and safety and security policies and procedures, report equipment problems and maintenance issues, accidents, injuries and safety hazards, or unsafe work conditions to leadership; and Any and all other work as required to complete the primary purpose of the position.

Qualifications:

Preferred Prior Experience:

Previous hotel housekeeping or other applicable cleaning experience

Prior customer service experience

Preferred Education:

High school diploma or equivalent

Physical:

Able to lift a minimum of 50lbs occasionally and 20lbs regularly

Able to bend and squat repeatedly

Able to walk and stand for duration of scheduled shift

Other:

Flexible to work day shifts, early mornings, evenings, nights, weekends and holidays

In addition to competitive compensation packages, Atrium Hospitality offers competitive benefits packages; 401k; tuition reimbursement; commissions for referred and booked hotel business; as well as discounted rates at any of our hotels for associates, their immediate family members and friends.

Our associates and leaders are driven everyday to make Atrium Hospitality a great place to work and grow.

Come grow with us!

EOE, including disability/vets

Empleador con igualdad de oportunidades, incluidos personas con discapacidad y veteranos

Technical requirements

After signing up, you will be sent an email with instructions on how to connect.
Please be prepared to join the virtual interview from a quiet place using a desktop or mobile device with a working speaker, microphone, and camera.

Check to see if your network connection can support an online session.

A plugged in ethernet cable or a strong WiFi network signal will help avoid time delays during your conversation.

What to prepare

Resume

Preferred dress code

Business casual (dress pants/skirt, button down/blouse, optional tie)

About Little Rock and Hot Springs Embassy Suites

Atrium Hospitality is now one of the largest hotel management companies in the United States and we’re still growing.

As a result of our growth, we are always looking for great talent to join our organization.

As owners and managers, we are responsible for the positive experiences of our guests and associates, and we strive to bring to life a culture that promotes the five simple values that drive our business:

Perseverance: We will be better today than we were yesterday.

Respect: We treat others the way we would like to be treated.

Inclusion: We are committed to the equitable treatment of all associates as well as equal access to opportunities and resources for all, at every level of the organization.

Service: We deliver the best guest experience possible.

We are a home away from home for our guests, and we are charged with making them feel safe and welcome.

Teamwork: Our associates are our family, and we provide them the resources and support needed to produce the best work environment possible.

In addition to our core values, we believe that being a responsible community partner is a defining characteristic of the Atrium Hospitality culture, including supporting a range of civic and community activities.

We pride ourselves on four impactful pillars that support our associates, our communities and our future: Wellness, Embracing those with Disabilities, Sustainability, and Education.

When a candidate makes the decision to join Atrium Hospitality, they are entrusting the very engaged and invested leaders of this great organization to support, encourage, coach, develop