This is a Full-time
position in Phoenix, AZ
posted December 26, 2021.
Description and Requirements
Responsibilities:
Review proposed delivery model and technical solution to build contract, project planning and cost model artifacts to support the transition and transformation efforts
Work with other solution architects to review feasibility of the solution elements to identify and document scope, assumptions, risks, issues to transition and delivery
Manage the solution handover from solutioning and sales to the transition and delivery teams
Support Sales in customer meetings as a transition and transformation subject matter expert
Develop and transition pre-sales transition deliverables including presentations, contract, cost models, process flows and project plans
Use customer details, industry knowledge and market conditions to build transition plans and deliverables
Building and maintaining positive working relationship with vendors and external/internal customers
Required Skills/Knowledge:
10+ years of experience architecting and implementing transition and transformation solutions
10+ years of experience in IT outsourcing and/or Managed Services
A Bachelors degree in Computer Science, Business Administration, Engineering or related discipline with an information technology focus (Master’s degree highly desirable)
Team player experienced in working with different cultures and virtual teams (across global time zones) in a matrix led project teams
Demonstrated experience acting as the liaison between sales and delivery with communication skills to speak appropriately to both parties (translating technology to the business and vice versa)
Demonstrated experience in analyzing a complex customer business problem and developing a future state recommendation with a plan to deliver
Ability to analyze project needs and determine resources needed to meet objectives
Excellent communication, organizational, leadership, time management, and solution-oriented skills
Highly developed skills in using MS Office Suite applications including: Project, Visio, Excel
Strong negotiation, data analytics, problem solving skills and attention to detail
Strong understanding of Transition Management principles, procedures and best practices
Strong customer focus and ability to manage customer expectations
Excellent oral and written communication skills, as well as the ability to present and explain technical and business information to executive stakeholders
Ability to work independently with little supervision in an ambiguous environment
Ability to travel up to 50% (no travel during COVID)