Solution Architect – AMS Scheduling

Job Description

As a Solution Architect you will provide venue expertise during client engagement to deliver workflow and solution design to achieve defined benefits.

This includes guiding clients through current workflows, upgrades, system changes and enhancements and ongoing system maintenance as well as acting as the primary consultant for the client’s solution troubleshooting and knowledge transfer.

As a member of this team, you will develop and maintain relationships with clients to provide appropriate escalation of issues, solution knowledge and engagement support while also resolving escalated problems and issues using solution knowledge and expertise.

You will be responsible for resolving client concerns raised during installation, operation, maintenance, solution application, perform test script execution and create and participate in unit and integrated testing. 

Qualifications

Basic Qualifications

• At least 6 years total combined related work experience and completed higher education, including:
  • 2year of healthcare information technology (HCIT) consulting, HCIT support and/or other client-facing or information technology (IT) solution work experience

Preferred Qualifications

• Bachelors degree
• At least 3 years of health care information technology work experience
• At least 2year of scheduling build work experience

Expectations

• Must reside in or around the Kansas City area
• Willing to work additional or irregular hours as needed and allowed by local regulations
• Work in accordance with corporate and organizational security policies and procedures, understand personal role in safeguarding corporate and client assets, and take appropriate action to prevent and report any compromises of security within scope of position
• Perform other responsibilities as assigned