Senior Director IS&T Infrastructure Management

The successful candidate will have strong track career track record in areas outlined below:

Strategic  

• Lead a multidisciplinary team of professionals with a mix of on-site, remote, offshore resources responsible for providing highly available infrastructure services
• Ensure the strategy is well defined, socialized and budgets support the objectives 
• Ensure that Systems Architects have solid procedures and established partnerships with other IT architecture disciplines to design Sodexo systems according to Business requirements, in line with established standards 
• Responsible for influencing and setting technical standards for all infrastructure and compliance to standards is assured
• Implement an effective and validated backup/recovery and disaster recovery infrastructure according to established framework and SLA’s complete with data protection and recovery technologies, processes, procedures, and controls
• Establish relationships with strategic partners delivering IT services to ensure strong partnerships and value 

Operational  

• Ensure that systems are properly built and supported, remaining available, stable, and secure 
• Ensure that SLA’s are met for infrastructure systems, according to business requirements 
• Ensure that all infrastructure systems have a roadmap to remain supported, relevant and that timely/effective technical refresh and system upgrade initiatives are planned and implemented on time 
• Protect all data via effective patching, configuration, storage, backup/recovery, and disaster recovery techniques 
• Design and implement practical and effective processes and continuous improvement initiatives
• Ensure teams are properly resourced, skilled, organized and collaborative 
• Prepare required tracking reports and dashboards, managing priorities and deliverables
• Responsible for ensuring compliance to IT standards and industry best practices
• Ensures all Implementation initiatives follow established Change Management, Quality and PMO processes 
• Maintain and forecast appropriate spare capacity for growth and new project deployments

Fiduciary  

• Establish and manage a budget, track expenses, and perform periodic forecasting 
• Track accurate equipment and licensing inventories 
• Perform leadership responsibilities including staff performance reviews, development, and succession plans 
• Ensures that commodities are dispensed judiciously, are well accounted for, and billed accurately 

Is this opportunity right for you?

We are looking for candidates who have:

• BS in Computer Science or MIS, or equivalent experience 
• 10+ years of experience in Managing Infrastructure Services with a large scope
• 10+ years infrastructure architecture and engineering experience 
• Proven Leadership/Management skills, strategic planning capability 
• Strong knowledge of IT infrastructure compliance methods and management controls 
• Experience in practical and progressive Systems Architecture Methods 
• Proven track record of building highly capable teams, upskilling and ensuring collaboration and results 
• Experience in Infrastructure project budgeting, forecasting and business case development 
• Experience in Process development and process improvement methods 
• Experience effectively communicating with Senior Management about infrastructure planning and effectiveness
• Ability to set and manage strategic partnerships with vendors and outside suppliers