Senior Architect Claim Technology

Company Summary

Taking care of our customers, our communities and each other.

That’s the Travelers Promise.

By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years.

Join us to discover a culture that is rooted in innovation and thrives on collaboration.

Imagine loving what you do and where you do it.

Job Category

Technology

Target Openings

1

Job Description Summary

As a Senior Architecture, you will help to lead the effort to create the “north star” technology architecture for the “Digital Enablement” of a global, Dow 30 company.

This position may be based 100% remote or in one of our offices.

You will enjoy working in a fast-paced, agile environment automating workflows and streamlining processes where you can expand your learning and apply new technologies.

You will be learning and be challenged with the interesting and complex Claim environment and you will be designing technical solutions while driving adoption of new technologies and design patterns.

You will be part of a team of highly motivated and skilled professionals who are leading Travelers’ digital transformation journey and working on systems that deliver and drive Travelers business value.

Your DAY…

• You will explore technology and design patterns that will enable us to maintain our competitive edge in the digital world.

• You will be able to influence and set technical direction across multiple Agile Teams.

• You will have the freedom to be open-minded, creative and self-critical.

• You will design solutions for new and exciting capabilities that will enable our customers to be better connected and help drive the claim process.

• You will have the autonomy to explore new processes, especially in the spirit of Agile – do what works, try new things, and stop doing things that don’t work.

• You will utilize your critical thinking skills to analyze challenges and organize the team around a solution.

Travelers offers a hybrid work location model that is designed to support flexibility.

Primary Job Duties & Responsibilities

• Provide strategic thinking, solutions and roadmaps while driving architectural recommendations.
• Ensure architectural adherence through blueprint and design reviews.
• Assist in the remediation of application stability and performance.
• Adopt and communicate new concepts, ideas, techniques, best practices and technology assistance.
• Perform project level design, debug and performance analysis.
• Responsible for the development and production support of enterprise application utilities and models to include publishing, best practices and guidelines for supported technologies.
• Work with vendors and product management areas to establish required infrastructures and frameworks.
• Provide ‘Shrink Wrap’ solutions to solve business and technical needs.
• Perform product evaluations, and Proof of Concepts’.

Minimum Qualifications

• High School diploma or equivalent required.
• 3 years of experience in enterprise, application, and/or information architecture required.

Education, Work Experience, & Knowledge

• Bachelor’s degree in a related field preferred.
• 5 years of experience in enterprise, application, and/or information architecture preferred.
• Experience in hands-on solutions architecture is a plus. 
• Ability to serve as a senior technologist and architectural advisor directly influencing a large information technology organization via your strong technical leadership.
• Ability to perform as a lead technologist to masterfully assess and design applications, systems solutions, and interfaces for multiple systems.
• Skilled with broad, conceptual understanding of the technology architecture trends and directions coupled with demonstrated technical mastery for technologies, frameworks, and/or languages.
• Ability to influence and set technical direction.
• Skilled at contributing and communicating your expert knowledge of applications/systems and concepts to a broader audience.
• Ability to architect end-to-end solutions across distributed, host and business intelligence environments.
• Scaled Agile Framework (SAFe) experience is a plus.
• Bachelor’s degree in Computer Science or Software Engineering is preferred. 
• Ability to influence teams to a future state while understanding the need to make practical decisions along the way.

  Strong ability to create a following amongst a technical group.

• Senior level knowledge in Microsoft .NET (C#) andJavaScript frameworks (e.g.

  NodeJS, React, jQuery) , automated testing (i.e.

  NUnit, Jasmine), and automated DevOps pipeline.

Job Specific Technical Skills & Competencies

• Technical Knowledge:
• Has a solid working knowledge of capabilities and direction of technology, coupled with an in-depth knowledge of the technology required and the needs of business environment necessary to support assigned projects.
• Develops solutions to meet business needs that reflect a clear understanding of the objectives, practices and procedures of the corporation, department and business unit.
• Problem Solving & Decision Making:
• Demonstrates sound analytical and diagnostic skills dealing with issues that are not readily defined and/or conflict with available information.
• Knows where to obtain information needed to make the appropriate decisions.
• Breaks a problem down to manageable pieces and implements effective, timely solutions.
• Is very good at identifying the problem versus the symptom.
• Deals increasingly with problems that require involvement of others to solve.
• Has the ability to reach sound decisions quickly.
• Carefully evaluates alternative risks and solutions before taking action.
• Optimizes the use of all available resources.
• Has a solid working knowledge of capabilities and direction of technology, coupled with an in-depth knowledge of the technology required and the needs of business environment necessary to support assigned projects.
• Develops solutions to meet business needs that reflect a clear understanding of the objectives, practices and procedures of the corporation, department and business unit.
• Team Orientation:
• Maintains partnerships across the organization, and is able to influence senior management, peers and staff through an inclusive style and recognition of their abilities to achieve results.
• The success of the team is above own interest.
• Self-Management:
• Manages functional objectives and priorities supporting multiple assigned business units.
• Responsibilities are assigned with latitude for setting priorities and decision-making using generally accepted guidelines.
• Results are reviewed with next level manager for clarification according to predefined objectives
• Commitment to Quality Result:
• Creates an atmosphere where business partner’s issues are dealt with professionally, and in a timely manner.
• Suggests solutions that make sense and are in line with future technology direction.
• Communicates openly and effectively in a manner consistent with the audience.

Employment Practices

Travelers is an equal opportunity employer.

We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. 

If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you.

Travelers reserves the right to fill this position at a level above or below the level included in this posting.

To learn more about our comprehensive benefit programs please visit .

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