Preventative Maintenance Technician

Primary Skills: Perform routine preventative maintenance.

Troubleshoot battery and charger systems.

Perform repairs at customer locations and Concentric shops.

Respond to client needs in a timely manner, while applying great customer service behaviors.

Complete all work order and customer facing documentation while adhering to Concentric SOP expectations.

Work safely and follow all safety requirements.

Work independently or with a team in a professional manner.

Other duties as assigned by supervisor.

Secondary Skills: Working knowledge of basic AC and DC electrical/electronic theory.

Strong communication, problem solving, and analytical skills.

Ability to organize his/her own work and work independently, with limited supervision.

Ability to work with individuals from diverse backgrounds and with diverse needs, and across remote offices.

Ability to clearly articulate ideas (both written and verbal) to both internal and external customers and to listen effectively to customer needs.

Ability to develop and maintain strong workplace relationships with an emphasis on customer satisfaction.

Ability to work collaboratively with other departments toward the greater good of the organization.

Ability to adapt to a fast-changing environment.

Experience in material handling environment is preferred, but not required.

Intermittent travel expected within designated territory, home most nights.

Willingness to work occasional overtime.