Infrastructure Product Owner (Multiple Products)

FM Global is a leading property insurer of the world’s largest businesses, providing more than one-third of FORTUNE 1000-size companies with engineering-based risk management and property insurance solutions.

FM Global helps clients maintain continuity in their business operations by drawing upon state-of-the-art loss-prevention engineering and research; risk management skills and support services; tailored risk transfer capabilities; and superior financial strength.

To do so, we rely on a dynamic, culturally diverse group of employees, working in more than 100 countries, in a variety of challenging roles.

Responsibilities: Products: We have multiple positions available.

The Product Groups include the following: Workplace & User Solutions Core Infrastructure Solutions Application Platform Solutions Cloud Infrastructure Solutions Summary/ Responsibilities Leads one or more product teams in the following Product Groups: Workplace & User Solutions Core Infrastructure Solutions Application Platform Solutions Cloud Infrastructure Solutions Owns the journey product vision and is accountable for the alignment, prioritization of value, and oversight and cost management of all products in the journey.

Ensures healthy product backlogs for all products within their journeys while striving for timely delivery, representing the customer and key stakeholders.

Works closely with key senior business and Strategy & business enablement stakeholders’ relationships for responsible products and services within scope of responsibility.

Actively supports the “voice of the customer” from the business point of view and provides guidance in assessing, mitigating, and managing product opportunities and risks.

Defines and aligns the visions for all products within the journey.

Engages customers and service teams daily and is accountable for the overall product management and brand of the various products within a journey.

Aligns stakeholder input into product and journey vision and roadmaps while effectively negotiating tradeoffs of conflicting priorities based on value to the business and customer.

Manages and monitors the value of team delivery and product metrics.

Takes advantage of the product KPIs and overall product performance (and other business metrics) to optimize the product.

Reviews and supports the scope and value of the minimum viable product (MVP) as defined by team and PO to ensure alignment with enterprise goals and objectives.

Accountable for removing roadblocks, constantly communicating, and gaining alignment on product investments and strategy with senior stakeholders and business partners.

Manages overall product delivery, partners with business key business leaders to resolve open issues/questions quickly and efficiently to ensure timely delivery by all teams in the journey.

Actively and effectively utilizes metrics and suggests new solutions to increase the product’s business value and usability, verifying the business value delivered by the product and how it aligns with the client’s strategy.

Accountable for maintaining and communicating product vision and roadmaps for all products within the journey.

Working with both engineering and operations teams as well as other key areas of strategy & business enablement, reviews and manages delivery, implementation, training, and operations support plans for products within the journeys.

Accountable for product image, branding, satisfaction metrics (e.g.

net promoting score/customer satisfaction score for all products in the journeys).

Accountable for coaching, mentoring, developing PO talent, and for managing performance of all product owners in the journey.

Cultivates a culture of automation, efficiencies in delivery, communication/collaboration and use of metrics to drive decision making and accountability.

Qualifications: 5-10 years’ experience in information technology leadership, product management, cloud services, server, network, application platforms engineering, Dev/SecOps, enterprise technology and/or consulting.

Knowledge of agile practices in an enterprise infrastructure environment is highly preferred.

A servant leader and role model with exceptional planning, analytical, decision-making, organization, communication, and teamwork skills, as well as strong enterprise infrastructure knowledge with the ability to influence others and build consensus.

Accountable for supporting enterprise priorities and able to make difficult and quick decisions daily with incomplete information for all products across the journey.

Empowering and creative leader with experimental mindset with demonstrated willingness to learn and develop others.

We offer our employees a wide range of benefits including career long learning opportunities, tuition reimbursement, 401 (k), pension, flexible schedules, rich health and well-being programs, generous time off allowances, volunteer days and so much more FM Global is an Equal Opportunity Employer and is committed to attracting, developing and retaining a diverse workforce.