Enterprise IT Architect

Join Martin’s Point Health Care
– an innovative, not-for-profit health care organization offering care and coverage to the people of Maine and beyond.

As a joined force of “people caring for people,” Martin’s Point employees are on a mission to transform our health care system while creating a healthier community.

Martin’s Point employees enjoy an organizational culture of trust and respect, where our values
– taking care of ourselves and others, continuous learning, helping each other, and having fun
– are brought to life every day.

Join us and find out for yourself why Martin’s Point has been certified as a “Great Place to Work” since 2015.

Please note that all Martin’s Point Health Care employees must be fully vaccinated against COVID-19 as a condition of employment.

Position Summary

Key Position
– Fully Remote Work Schedule is Available!

The Enterprise IT Architect
– Infrastructure is responsible for the overall architecture, individual design, implementation, optimization, and operational support of IT infrastructure systems.

This position will work closely with IT Infrastructure leadership to develop and execute IT Infrastructure strategy and vision, set technical priorities, and provide technical leadership to the IT Infrastructure team in strategic initiatives, day-to-day operations, and problem resolution.

Key responsibilities of the role include ensuring industry best practices, methodologies, and standards are integrated into all aspects of system design; identifying new areas of technology opportunity beyond current organizational thinking; maintaining relationships with vendors; delivering IT Infrastructure platforms and services that support the organization’s mission and business objectives.

Job Description

Key Outcomes:
Advises IT Leadership on technology trends and industry practices to guide strategy and organizational priorities.Works with IT Leadership to develop a multi-year IT infrastructure road map that provides maximum resilience while maintaining or improving business workflow and efficiency.Builds relationships within the IT department (e.g.

Networking, Systems, Security, Application Development, Data & Analytics), across business units, and with outside vendors to ensure the proper architecture of IT solutions.Provide technical leadership to the IT Infrastructure team to accomplish day-to-day operations and strategic projects to meet organizational needs.Advising member of established Martin’s Point IT boards, including: Design Review Board (DRB), Change Advisory Board (CAB) and the Technical Advisory Board (TAB).Performs assessments of technical viability and adherence to IT and security standards of new products and technologies to enhance decision-making and outcomes.Provides Tier 3 escalation support to troubleshoot and resolve all IT Infrastructure technical problems in a timely and effective manner.Plans high level architecture and detailed design of all IT Systems Infrastructure and Network Security Infrastructure including implementation/installation, configuration, monitoring, and capacity planning to adapt and support organizational goals.

Scope of responsibility includes, but is not limited to:Automation systems (deployments, orchestration, operations for all systems)Network Communications (routing, switching, LANs, wireless LANs and controllers, WANs, MPLS, EVLANs, VPNs, dedicated fiber, Internet links)Computing systems (Server hardware, virtualization technologies, platform management)Virtual Desktop Infrastructure (desktops and applications)Storage systems (Fibre Channel and IP-based storage interconnects, storage arrays, SAN switching/zoning, data resiliency/replication, backup/recovery systems)Network Security Infrastructure (Virtual and Physical Firewalls, ACLs, NATs, User Authentication)Telephony (phone systems, unified communications, voicemail platforms, contact center infrastructure, SIP, PRI, and POTS circuits)Microsoft Server technologies (Active Directory, Exchange, Skype, SQL)Structured cabling (Copper and Fiber management in Datacenters and Network Closets)
Power planning (Electrical planning in Datacenters and Network Closets)
Creates and maintains accurate and relevant infrastructure documentation including diagrams, as-built documents, configuration templates, inventories, and IT Service Catalog to ensure consistency and quality outcomes.Monitors and tests infrastructure performance and provides infrastructure performance statistics and reports to meet or exceed service goals.Active participant in established Peer Review process to ensure quality outcomes.Active participant in established Incident/Problem Management process to minimize the effect of and to prevent future unplanned outages.
Education/Experience:
Bachelor’s degree in Computer Science, Information Systems, Engineering or equivalent combination of education and experience; Master’s degree preferred.8+ years infrastructure architecture/engineering experience including experience in a Network/Systems (or equivalent) Architect role.In compliance with MPHC’s Department of Defense government contract, any/all persons hired for this position will need to verify their US citizenship and complete the required employment eligibility verification upon hire.
Required License(s) and/or Certification(s):
Cisco Certified Design Expert (CCDE) highly preferred.Microsoft Certified Systems Engineer (MSCE) preferred.VMware certifications (VCP) highly preferred.
We are an equal opportunity/affirmative action employer.

Do you have a question about careers at Martin’s Point Health Care?

Contact us at: jobinquiries@martinspoint.org