Black Box – Infrastructure Technician

Summary:

• The Infrastructure Technician I performs skilled infrastructure/structured cabling work in the installation, service and maintenance, repair and alteration of low voltage category cabling, fiber optic cabling, communications cabling and other various low voltage cabling systems.

Essential Functions:

• Complete physical installations and removal of structured cabling components, cabinets, pathway systems (cable tray), move equipment, racks, and related communications infrastructure materials.
• Perform installation and service of low voltage category cabling, fiber optic cabling, communications cabling, communication equipment and other various low voltage related systems such as Category 3, Category 5, Enhanced Category 5, Category 6 and Fiber Optic Structured Cable Distribution Systems.
• Perform upgrades and additions to cabling infrastructure systems in order to increase functionality and usability.
• Evaluate, diagnose, troubleshoot cabling infrastructure systems and perform repairs as necessary.
• Inform operations management regarding procedures and/or status of work orders for the purpose of providing necessary information for making decisions, taking appropriate action and/or complying with OSHA regulations.
• Complete required documentation in a variety of written and electronic formats according to company standards such as time reporting for billing & payroll, work order progress & completion, time and materials for client SLAs, etc.
• Transport a variety of items (e.g. tools, equipment, supplies, etc.) for the purpose of ensuring the availability of materials required at client site.”

Education Requirements:

• Associate degree or Certification in a technology services/technical discipline, or equivalent work experience.

Experience Requirements:

• 2-5 years of experience in a Site Support Technician role (or similar experience)

Other Qualifications, Skills & Certifications:

• CNET CNCI,
• BICSI Installer (INST1)
• BICSI Installer 2 copper/fiber (INSTC/INSTF)
• Valid driver’s license
• Manufacturer certifications

Competencies

• Proven ability to install, terminate & test low voltage cables to include twisted pair cable, coax, power limited tray cable, stranded & solid conductor low voltage cable and fiber optic cable.
• Installation of cable pathways, conveyances (e.g. ladder, trays, support systems)
• Through-wall penetration systems
• Comprehension of terminology pertaining to installation & service of cabling infrastructure for telecom, data, security & wireless systems.
• Working knowledge of industry standards including BICSI, ANSI, EIA/TIA, and local and National Electric Code.
• Comprehension of publications pertaining to standard cabling for telecom, data, security & wireless systems practices, engineering & Federal, State & local safety standards.
• Mechanical aptitude with the ability to read blueprints, architectural, mechanical, and electrical documents. Mechanical aptitude with the ability to read blueprints, architectural, mechanical, and electrical documents.
• Ability to carry up to 30 lbs. and lift up to 50lbs.
• Ability to climb ladders and work from heights