Voice User Interface Designer – REMOTE – Remote

Job Description About Us PTP is a fast-growing system integrator that offers strategic Customer Experience (CX) solutions to our clients. We are looking for a Voice User Interface Designer to help us design and deliver CX solutions that provide our clients with a beautiful customer journey that achieves results. At PTP we value aptitude and creativity as well as experience. We are a diverse organization and are looking for bright, passionate and committed professionals who strive to be the best at what they do. Responsibilities Gather requirements for and design speech and DTMF IVR applications Create call flow diagrams and voice user interface design specifications Work collaboratively with peers and customers to create user-centered IVR designs Conduct usability testing Tune applications for optimum performance Support speech scientist in grammar design and tuning Support sales and marketing in creation of materials which showcase the PTP user-centered design methodology Background and Skills 5 years professional experience as a user interface designer Linguistics, cognitive psychology, or behavioral sciences Computer science experience a plus Excellent verbal and written communication skills Salary is DOE and is extremely competitive. We are a growing company with a solid customer base, excellent compensation and benefits, and a collaborative yet flexible work environment. this is a remote position