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Information Technology Group Permanent Santa Fé (SAN1), Mexico Posted on: 08/20/2021 Job ID: 60186
- Work in a flexible, adaptable, and empathetic way, understanding that each team and individual contributor will have unique work styles, and each project will vary in its specific process needs.
- Assist in scoping and determining milestones and schedules for Product Design and User Research projects
- Intake changes to project plans and priorities, and help manage downstream impacts to other project timelines and resource capacity
- Take the lead on ensuring projects move forward seamlessly and efficiently by coordinating (and often attending) Product Design and User Research reviews and check-ins
- Identify and remove blockers to enable Product Designers and User Researchers to work productively toward project goals
- Track progress throughout the duration of a project (from definition to launch and beyond) with a mindfulness toward dependencies, and facilitate effective communication within and across teams
- Maintain documentation and dashboards that allow for quick and efficient understanding of resource capacity and project status
- Facilitate design sprint planning and standups, and understand the status of active projects across the Product Design and User Research team
- Report on project status regularly to your manager, and broadly across the Product organization
- Attend weekly syncs organized by PMs to share design project statuses and stay informed about engineering timelines
- Work with designers to understand design debt priorities and design initiatives and assist with scheduling this work into sprint plans
- Coordinate effective collaboration protocols between Product Design and the Marketing Creative team
- Facilitate retrospectives for the Product Design team to build teamwork, identify pain points, and support the ongoing improvement of team processes
Qualifications:
- Bachelor’s degree or equivalent
- Background in design, social sciences, or humanities
- 3
– 4+ years working in Design Ops or Design Program Management in an agile software development environment, or similar experience
- English Advanced is mandatory
- Can demonstrate a deep understanding of Product Design and User Research processes and deliverables
- Understands the agile development process and has experience working with technical project managers
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