Manager of Digital Storytelling and Creative Marketing

Manager of Digital Storytelling and Creative Marketing

11/1/2021

Job Title: Manager of Digital Storytelling and Creative Marketing

Reports to: Vice President of Audience Engagement

Employment is At-Will – either the employee or the employer may terminate the employment relationship at any time, for any reason, with or without notice.

About The Phoenix Symphony: It’s an exciting time to join The Phoenix Symphony as our organization enters its benchmark 75th Anniversary Season of 2021-22.

As one of the greater Phoenix area’s largest and most iconic cultural institutions, we seek dynamic, outgoing, goal-oriented team members to join our institution to help propel the Symphony into its next phase of artistic and organizational growth.

Please see the position description for more information and instructions on how to apply.

Purpose of the Position: 

The Manager of Digital Storytelling and Creative Marketing is responsible for creative asset capture (photography, video) and content production (writing, design, editing) for online platforms, promoting a positive image of the orchestra as welcoming, inclusive, audience centered, and fun.

Supervisory Responsibility:  None

Essential Functions: With or without reasonable accommodation, and under general supervision, an employee must be able to perform the essential functions of this position, which include:

Essential Functions

Visual Asset Capture

Attends TPS concerts and events regularly capturing still and video images of the events from a variety of visual and content perspectives

Consults regularly with Operations and Production and Education and Community Engagement staff regarding opportunities and needs for visual asset capture and related permissions and restrictions

• Manages, researches, and secures equipment for visual image capture
• Manages TPS’ visual asset library, including providing access to assets for TPS staff or assisting in identifying assets as needed
• Edits, color corrects, or otherwise prepares and maintains visual images

Visual Design

• Creates static designs in support of advertising campaigns and TPS content production as needed.

  Contexts to include social media platforms, e-mail design, website and others as needed

Social Media Platform Management

• Plans, schedules, writes, edits, and designs social media posts for TPS accounts on the following platforms: Facebook, Instagram, YouTube, LinkedIn, and Twitter
• Gathers, assesses and presents data analytics from social media platforms, regularly measures the engagement and effectiveness of social media content , and adjusts tactics accordingly
• Works with VP of Audience Engagement to develop social media strategies and goals
• Works with digital advertising agency in support of department head as needed to maintain schedule of content and work flow

Writing/Editing

• Write and edit promotional and communications copy as needed for a variety of contexts, including social media platforms, website and advertising
• In conjunction with TPS management, develop writing style and voice for TPS public facing content

Departmental Support

• Serves as support staff for the Marketing Department, facilitating smooth work flow and communications alongside of and as backup for departmental management

The Essential Functions listed are representative, not exhaustive; some may be added, deleted, and/or modified, as organizational needs change.

Qualifications:

Knowledge

Thorough knowledge of digital visual design processes and practices and writing and editing skills, experience with video and still image capture and production

Skills

• Positive interpersonal skills
• Excellent written and verbal communication skills
• Knowledge of common social media platforms
• Basic knowledge of digital image programs such as Photoshop
• Attention to detail with a high degree of accuracy
• Strong organizational skills
• Excellent time management and follow through skills
• Creative outlook and problem solving attitude
• Video shooting and editing
• Understanding of E-mail marketing
• Curiosity regarding music and the arts and developments
  in social media and digital technology

Abilities

• Interact effectively with a wide variety of individuals
• Work independently and as part of a team
• Display a strong work ethic with a very high level of personal and professional integrity
• Handle confidential materials and situations
• Must be able to work evenings and weekends

Overall Level of Knowledge Required:  Thorough

Computer Skills: Excellent skills in using the Adobe Creative Suite, Microsoft Office Suite, video editing software.

The desired list of Knowledge, Skills, and Abilities is representative, not exhaustive; some may be added, deleted, and/or modified, as organizational needs change.

Experience: Minimum 3-5 years of experience in design and photography/videography preferred

Education: Bachelor’s Degree or equivalent work experience.

Knowledge of orchestral repertoire is an asset . 

An acceptable equivalent combination of education and experiencewill be considered.

Certificates, Licenses, Registrations:  Valid Arizona Driver’s License with an excellent record and reliable transportation

Working Conditions/Physical Demands:

Ability to: 

• Be indoors and outdoors
• Concentrate on a computer screen
• Lift and carry up to 25 lbs.

The description of Working Conditions and Physical Demands is representative, not exhaustive; some may be added, deleted, and/or modified, as organizational needs change.

Compensation:

Depends on experience.

The Phoenix Symphony offers employees generous paid personal time off (PTO); paid holidays; health, dental, and vision insurance; short
– and long-term disability; and group life insurance.

Employees may also opt to participate in a retirement program, when eligible.

How to Apply:

Interested and qualified persons should submit the following for consideration:

• Resume
• Three (3) professional references

Submit your application materials in Word or PDF format by electronic mail only to:

Please also tell us on which website you found our job opportunity.

NO TELEPHONE CALLS PLEASE

The Phoenix Symphony is an Equal Opportunity Employer.

We celebrate diversity and persons of all backgrounds are encouraged to apply.  All  qualified  applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, veteran or disability status, or any other non-merit factor. 

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Be a part of the AZHCC Familia join our email list to get the latest News.