Creative Account Manager

New York, New York, United States Creative Full time

• Act as the primary point of contact and relationship manager for our clients
• Develop effective communication strategies for each client relationship
• Leverage client reports to proactively recommend initiatives that will improve performance
• Recognize opportunities and areas for growth for existing clients, and work with senior account leadership to develop strategies on how to sell through corresponding solutions
• Ensure that all client deliverables requirements are met and/or exceeded on a consistent basis

Goals for the role/what success looks like

• Develop strong relationships with internal teams across the org
• Develop strong client relationships that lead to mutual growth
• Learn how the business operates and what success for WITHIN looks like

Reports to/works with

• Reports to Senior Creative Account Manager and Head of Account, Creative

Direct Reports

Requirements

Must-haves for the role

• Bachelor’s Degree
• 3-5 years of experience working with a creative team
• Experience owning client relationships
• Strong attention to detail
• Strong organizational skills
• Proficiency in Excel, PowerPoint, G-Suite

Nice-to-haves for the role

• Experience working for a Creative Agency
• Experience in scoping agreements for new clients and upsells

Everyone at WITHIN wants to grow and be challenged.

It’s a collaborative place made up of small, closely knit and versatile teams that are fast and adaptive to solve problems and build systems.

We offer a competitive salary and benefits based on ability level including:

WITHIN does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.