Transcription Hub: Sales And Customer Service Representative

About Transcription HUB:A modern Transcription Services company focused on delighting customers through Cost Effective, Simple, Self-Service & Secure Audio &Video Transcription Services.

We leverage Technology and Intelligent Human-Power to deliver our value added Transcription Service to our Customers across the globe.

We are located in Issaquah, WA with Intelligent workforce deployed worldwide.Job Description:Service existing accounts, obtain orders, and establish new accounts from leads, referrals, and other ways.

Introduce self via email and request for appointment to call.

Send and follow-up customer satisfaction survey for new customersFocus on sales efforts by studying existing and potential frequency of orders/seasonality of requirement and ongoing communication and multiple touch points with customers.Encourage customers to submit orders by walking them through our online order placement system.Keep Sales Manager informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual sales analyses.Monitors competition by gathering current marketplace information on pricing, products, new products, delivery schedules, etc.Recommends changes in price and turn around packages, services, and policy by evaluating results and competitive developments.Resolves customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management.Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.Proficient in using and managing online CRM System for Sales and Account Management activities.Contributes to team effort by accomplishing related results as needed.Skills/Qualifications:Experience in selling to Educational Institutions, Students and Professors.

Experience in selling Online Services.

Customer Service, Meeting Sales Goals, Closing Skills, Territory Management, Prospecting Skills, Negotiation, Self-Confidence, Product Knowledge, Presentation Skills, Client Relationships, Motivation for Sales.Job Location: Remote / Work From HomePosition Type: Commission Based – 10% Commission on Revenue for 12 MonthsYou can upload your resume at this link: www.Transcriptionhub.Com/sales-job-submission