Total Quality Logistics (TQL): Customer Service Coordinator – Entry Level
Total Quality Logistics (TQL)
This is a Full-time position in Dayton, OH posted August 31, 2021.
About the role:As a Customer Service Coordinator for TQL, you will be the go-to support for a dedicated Sales Representative.
You will play a critical role in overseeing administrative duties, organizing the account, and maintaining a high level of customer service to continuously exceed our customers’ expectations.
What’s in it for you:Up to $15.50/hr + $1,000 annual bonus potentialPaid relocation to any TQL officeUp to $5,000/yr in tuition reimbursementAdvancement opportunities with structured career paths and mentoring sessionsWe win wherever we go – Voted a 2019 and 2020 Fortune 100 Best Companies to Work For What you’ll be doing:Provide support to a dedicated Sales RepSchedule appointments and provide updates on shipmentsAssist with billing and payment responsibilities as neededInput and process accurate shipment data in our state-of-the-art systemsCommunicate with our shippers, receivers and transportation partners to ensure smooth pickups and deliveries What you need:1+ year of customer service experienceExcellent telephone and communication skillsOutstanding organizational skills and attention to detailHall of Fame work ethic and ability to learn at rapid speedBasic computer skills including some knowledge of Microsoft ExcelAbility to thrive and concentrate in a fast-paced open office environment
