Temporary Deployment Support Representative

Deployment Engineers provide custom software installation and upgrade services for Tyler applications for hosted clients. This is a temporary position in which the assignment will be approximately 90 days in length. Responsibilities * Perform software installation and upgrade services for new and existing Tyler clients through scheduled project appointments with a defined scope of work * Configure application, database, and web servers with Tyler and 3rd party software * Provide technical overviews to clients regarding server configurations and software installation procedures * Document results of service work performed for use by internal staff * Position requires Saturday coverage up to once a month based on customer requests Qualifications * BS/BA in MIS, IT, Computer Science or Computer Engineering related degrees or equivalent experience * Experience administering and/or installing applications on Microsoft Windows Server required * Experience administering and/or installing Microsoft SQL Server desired * Basic knowledge of web servers (IIS) and secured communication (SSL) desired * Basic knowledge of server hardware and network configurations preferred * Strong analytical, and problem solving skills required * Ability to self-manage projects and prioritize work * Ability to communicate effectively with highly technical and non-technical individuals is required * Must be able to contribute and work effectively within a collaborative team environment * Must have excellent customer service and client relationship building skills * Knowledge of cloud platforms such as AWS or Azure is a plus, but not required * Strong attention to detail is needed