SR Customer Service Representative (Inside Sales)

Motion Industries’ salespeople provide the highest levels of technical support in the industry. We are seeking an experienced inside sales person to fill the Sr. Customer Service Representative (Inside Sales) position. Motion Industries offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition reimbursement, vacation, sick, and holiday pay.

Responsibilities

• Respond to customer inquiries, provide quotes, and take customer orders
• Order and source products
• Negotiate sale and purchase prices
• Proactively generate sales and promote Company products
• Expedite backorders
• Assist with pulling inventory and preparing shipments
• Assist with customer returns
• Interact with customers and suppliers to obtain and fill orders correctly
• Troubleshoot customer concerns

Qualifications

• Good customer service and communication skills
• Reliable, organized, detailed, and focused
• Industry and sales experienced preferred
• Working knowledge of Microsoft Office suite, especially Outlook and Excel
• Knowledge of supply chain systems helpful
• High School Diploma or GED