Spang & Company: Office Assistant/Customer Service Representative

Spang & Company, a manufacturerwith global operations in the United States and China, seeks an Office Assistant/Customer Service Representative for our Magnetics division based at our Phoenix facility.The Magnetics division is a leading supplier of precision soft magnetic components.

We specialize in the research, design and production of a broad range of high-quality powder cores, ferrite cores and strip wound cores for a variety of applications in the electronics industry.The main function of this position will be to cover front office duties and assist several corporate office departments with various assignments and cover all areas of customer service from first line contact (phone and email) to completion of order.

This position will be approximately 75% office administrative and 25% customer service duties.Major Responsibilities:Administrative AssistantResponsible for front office duties.Professional interaction with visitors and directing phone calls to appropriate personnel.Assist HR with postings, testing, training, and benefit information.Organize, record and file compliance records & inspections.Order supplies from vendors.Coordinate with outside services as directed.Assist shipping and manufacturing departments as needed.Customer Service RepresentativeProvide customer with pricing and delivery information.Create and process customer quotations and orders in IFS.Send customer confirmations, delivery notes, and invoices.Expedite customer orders.Consult with Sales Engineers, as well as the Purchasing, Shipping, Manufacturing, Costing, Compliance and Logistics Departments.Handle customer concerns.Qualifications include an Associate’s Degree in Business, Communications or a related field.

He or she must have a minimum of 2 years of office or customer service experience.

Excellent written and oral communication skills are essential.

Knowledge of an ERP system is preferred.Spang offers a competitive benefits package and salary commensurate with experience.

To learn more Spang & Company, please visit our website at www.Spang.Com.

Apply in the following application.Spang is an Equal Opportunity Employer Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

41 CFR 60-1.35(c)