Rose: Call Center Customer Service Representative

Job Description: Client 1-Inbound Customer Care position.

Assist customers professionally with their cellular devices, phone, text and data plans, billing questions & trouble shooting.Ability to navigate multiple windows while talking with customers on the phone.Customer Tech Support for hand held devices for operating system.As a Customer Care Assistant working in a call center environment, you will be working to support customers with their accounts.Your responsibilities will include, but are not limited to the following:Ability to navigate through multiple computer applications with speed and accuracy.Ability to work with customers to resolve inquiries.Provide troubleshooting assistance to customersAbility to accept and implement coaching and feedback in order to achieve individual and team performance goals.Maintain a high level of world class customer service/professionalism to a wide range of customers.Recommend products that best suit the customer.Ability to read and interpret documents.Job Type: Full-timeEducation:High school or equivalent (Required)Location:Raleigh, NC 27616 (Required)