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Retail Warehouse – Product Support Associate

Bobs Discount Furniture

This is a Full-time position in Springfield, MA posted September 20, 2021.

Product Support Associates
Full Time and Part Time Career Opportunities

Product Support Associates are TEAM members within the Bob’s Discount Furniture organization and play a vital role by assuring Stores receive and stage merchandise in a manner consistent with the Company’s core values and creative vision; assisting and enabling Stores to achieve established Sales expectations.

The primary function of a Product Support Associate is to work with Store Management and Visual Merchandising to maintain; warehouse safety, showroom merchandising standards, receiving and inventory guidelines and to perform day to day back-end operations according to established Company guidelines.

“No phony sales, no phony gimmicks, just everyday low prices and value!

We call it the Bob’s Way because no one does it better!”
– Bob Kaufman Founder and President Emeritus

At Bob’s we understand there are many companies you can choose to work for, so, along with exceptional opportunities for career growth we offer a fun and team oriented work environment and great benefits!

The Benefits and Perks
Feeling under the weather, we’ve got you covered!

We offer National Health, Dental and Vision coverageLife insurance
– Employer paid basic Life Insurance, with the option to add Voluntary Life Insurance as well!401(k) Profit Sharing Plan
– Generous Company match!Paid Personal/Sick DaysPaid Vacation, Sick Days, Holidays and your Birthday!

After all, your Birthday should be a HolidayEmployee Assistance ProgramOur prices are already low, but why not more!

Generous Employee DiscountThe flexibility of working a Retail Schedule (weekends, evenings & holidays)Need a pay advance?

Take advantage of Bob’s Bail Out ProgramHave an unexpected extraordinary expense?

Take advantage of Bob’s Helping Hand Program.

Bob’s cares and is here to helpAnd much more!

Many of our benefits are paid wholly or in part by Bob’s Discount Furniture and are available to eligible employees.

Job Responsibilities
Receive and ship (load and unload) Bob’s merchandise while observing all guidelines set forth by the Company to limit shrinkStage Showroom and/or Outlet in preparation to receive merchandise in accordance with Visual guidelinesAssemble Bob’s Merchandise with care, working conscientiously to limit damageCoordinate and prepare unsold Merchandise for shippingExpedite Customer product pickups according to Company guidelinesActively assist in conducting Inventory as requiredExhibit The Bob’s Way with all Customer interactionsObserve and maintain safety requirements of Bob’s Discount FurnitureContribute to and maintain a clean a back
– end (warehouse / stock room) and Showroom working environmentAssist with Café duties as directedOther duties and responsibilities as assigned
Required Qualifications
Flexibility to work a 5 day retail schedule that includes nights, weekends (both Saturdays and Sundays for Full Time, either / or for Part Time), and most holidays.Ability to work within Teams and follow directionAbility to actively listenAbility to communicate effectively and utilize communication tools appropriatelyAbility to move and lift objectsAbility to contribute to the Stores overall success
Preferred Qualifications
Career minded with capacity to grow professionallyProven track record of back-end retail warehouse or stock room experienceA Team player with a desire to exceed expectationsCustomer Service experience

Bob’s Discount Furniture is proud to be an Equal Opportunity Employer and is committed to reasonably accommodating qualified persons with disabilities to enable them to perform the essential duties of their position.

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