REMOTE FL Customer Service Representative

NOW HIRING!!!! REMOTE FL POSITION!!

Description:

• Will respond to inquiries resulting from COVID-19 vaccination scheduling questionnaires or communications. Agents will answer incoming calls from the public related to COVID-19 vaccination scheduling. This position will require Agents to use independent judgement to understand the logistics of available timeslots and if the location, distance and/or time of available appointments is a reasonable distance/timeframe to book an appointment. The position may require Agents to make outgoing calls to follow up on vaccination questions.
• Agents will be required to evaluate the needs of the caller to determine the best course of action to assist in scheduling their appointment.
• Transfer/refer caller to appropriate entities according to the established guidelines

Qualifications:

• Must have at least 6 months of call center
• Must have own compatible computer with Windows 10 or Mac OS 10.14 Mojave (Chromebooks are not compatible)
• Internet Speed: Download: 20Mbps / Upload: 10Mbps
• Must have a hard wired internet connection using an Ethernet Cable.
• Must have own headset with microphone

About Aerotek:

We know that a company’s success starts with its employees. We also know that an individual’s success starts with the right career opportunity. As a Best of Staffing Client and Talent leader, Aerotek’s people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek’s 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at Aerotek.com.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.