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Remote Call Center Sales Specialist-Welcome Call

ResponseMine

This is a Full-time position in Atlanta, GA posted July 12, 2021.

CALL CENTER SALES REPRESENTATIVE (Work from Home)Response Mine Interactive is looking for talented, goal driven individuals with the ability to succeed and adapt to a virtual fast-paced environment.As a Call Center Sales Representative, you will be a part of an innovative support team where your passion and expertise for providing exceptional customer service will contribute to our integrated sales-generated platform.RMI is not your average call center! We are a customer acquisition call center working together with media operations to optimize digital and call center performance.WE OFFER ……..* PAID On the Job Training* Flexible Schedules (Hours of Operation 9 a.m. – 10 p.m. and split shifts available)* Rotating Saturdays* Complete desktop computer with noise cancelling headset upon meeting training requirements* NOT a 1099 position* Benefits after 4 months of employment and meeting KPI requirements* Salary start $25,000 – $27,000 yearlyJOB REQUIEMENTS …….* Must be able to work 40 hours per week* Place primarily outbound product awareness calls to customers introducing them to program(s).* Initiates use of home warranty program with first service request(s) such as re-key option for new homeowners/customers.* Perform data entry of home warranty contract and information into the computer system.* Assists realtors, account executives and customers via inbound and outbound telephone calls, written correspondence and/or electronic communication according to all business unit policies, procedures, and contract coverage.* Encourages upsell of current contract holders such as upgrades, additional options and/or properties.* Follows up with realtors, account executives and/or customers to ensure contract coverage and payment issues are resolved.* Maintains current knowledge of all business unit policies, procedures, programs and completes required continuing education courses.* Complete and pass required training assessments with an 80% score or higherQUALIFICATIONS……* High school diploma or general education degree (GED) is required* Must have personal device (laptop, tablet) with audio and visual effects to utilize until completion of training* Must have reliable internet* 1-3 years of sales experience and/or training required, or an equivalent combination of education and experience Sales techniques* Math skills* Computer skills (Microsoft Word, Excel, Outlook)* Ability to Multi-task

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