Overnight Customer Service Rep
Aston Carter
This is a Full-time position in Honolulu, HI posted January 4, 2022.
Description:
Notify customers of alarm and or issues with their systems
Dispatch police, fire or guard service as necessary
Video monitoring
Process inbound phone calls from customers and employees
Accurately document events for historical records
Answer inquiries by clarifying information; research, locate and provide information
Resolve problems by researching issues; exploring answers and alternative solutions
Skills:
Customer support, Customer service, Call center, Customer service oriented
Top Skills Details:
Customer support, Customer service, Call center
Additional Skills & Qualifications:
Call center experience preferred
Previous customer service experience required
This Job Is Ideal for Someone Who Is:
Dependable — more reliable than spontaneous
People-oriented — enjoys interacting with people and working on group projects
Adaptable/flexible — enjoys doing work that requires frequent shifts in direction
Detail-oriented — would rather focus on the details of work than the bigger picture
About Aston Carter:
At Aston Carter, we’re dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions – from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.
Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clientsÂ’ capabilities by seeking solvers and delivering solutions to address todayÂ’s workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email astoncarteraccommodation@astoncarter.com for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.
