ManpowerGroup Talent Solutions RPO: Seasonal Sales Support Specialist

Seasonal Sales Support SpecialistProvide consistently excellent customer service experience by maintaining the highest degree of courtesy, confidentiality and professionalism.Handle all administrative aspects of the sale including: completing customer contracts and warranties, pulling products from inventory, accepting customer payments and filing the completed orders.PRIMARY JOB DUTIES:Greeting/Queue ManagementPacking/FulfillmentInventory Runner/StockerIn-Store Pickup & CurbsideAccessory SalesPost-Sales Support (e.G.

Device Setup, Accessory Install, etc.)BPK (Bill Payment Kiosk) SupportSECONDARY JOB DUTIES:General Device PurchasesRefunds, Exchanges, CLNR (Certified Like-New Replacements)Maintain strong knowledge of new wireless products, accessories, pricing plans, promotions and service featuresEducate and engage customers through product demonstrationsREQUIREMENTS:Customer service and/or sales experienceOne or more years of relevant work experienceExcellent interpersonal, verbal skills and attention to detailAbility to multi-task in a fast-paced team environmentComputer/POS proficiencyEDUCATION/CERTIFICATIONS:Minimum High school diploma or GEDPreferred – Associates DegreeLOGISTICS:This position (at 32-40 hours per week) requires:Willingness to work evenings, weekends, and holidays and to pick up an additional shift, if necessaryWillingness to work across two locations within close proximity to one another (based on business needs)