Blackboard
(Customer Support / Fully Remote)
– Pennsylvania Residents Welcome / Chat Only (no phones) / Multiple Shifts Available / Competitive Pay
– As a Live Chat Customer Service Rep you’ll: Resolve end user inquiries by utilizing chat technologies; Provide complete and accurate information to customers on every live chat interaction by researching account activity and notes promptly and efficiently; Handle and resolve situations with customers in a timely and effective manner; Install, maintain, and troubleshoot computers, printers, phones, and other peripheral equipment; Troubleshoot hardware and software issues; Perform software installations; Walk customers through outlined problem-solving processes, using knowledge base system…Hiring Fast >>