Licensed Customer Service Representative

Description: 40 hours per week, and OT is available (voluntary, not mandatory at this point).

Schedule: 8am to 5pm, 9am to 6pm, or 10am to 7pm.

Must be willing to work any of these shifts.

Job Responsibilities: Manage calls and answer questions as it relates to MCCA 45-50 incoming calls on a daily basis with the average call lasting anywhere between 5-15 minutes Answering questions about billing/premiums as well as adding/changing vehicles on a policy Able to explain policy increases and other related questions as it pertains to their policy Offer AAA membership on each call Making payments on accounts and troubleshooting as well (non technical) Dual monitors, talking and typing at the same time Use of several programs such as outlook, word and excel Property and Casualty License Required MUST HAVE: Insurance License (Property & Casualty) 1 year of experience involved with P&C insurance (either in a sales or csr/admin capacity) Customer service experience, either for an insurance agent or insurance call center Computer Skills (Basic use of MS Office, ability to learn new software) Written/verbal communication (essential to have proper grammar, slang will not be acceptable) HIGH SPEED INTERNET.

WIFI IS OK.

Quiet environment to work in About Aston Carter: At Aston Carter, were dedicated to expanding career opportunities for the skilled professionals who power our business.

Our success is driven by the talented, motivated people who join our team across a range of positions from recruiting, sales and delivery to corporate roles.

As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.

Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America.

Spanning four continents and more than 200 offices, we extend our clients capabilities by seeking solvers and delivering solutions to address todays workforce challenges.

For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com.

Aston Carter is a company within Allegis Group, a global leader in talent solutions.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email astoncarteraccommodationastoncarter.com (%20astoncarteraccommodationastoncarter.com) for other accommodation options.

However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting.

The Recruiter is the sole point of contact for questions about this position.