Kroll: Business Support Manager

In a world of disruption and increasingly complex business challenges, our professionals bring truth into focus with the Kroll Lens.

Our sharp analytical skills, paired with the latest technology, allow us to give our clients claritynot just answersin all areas of business.

We embrace diverse backgrounds and global perspectives, and we cultivate diversity by respecting, including, and valuing one another.

As part of One team, One Kroll, youll contribute to a supportive and collaborative work environment that empowers you to excel.

Through a combination of in-depth subject matter expertise, global research capabilities and flexible technology tools, the Compliance Risk and Diligence practice helps clients take a risk-based approach toward meeting obligations or remediating failures regarding anti-bribery, anti-corruption and related regulatory mandates.

These include pre-transactional intelligence; vendor, supplier and distributor due diligence; vendor management platform; leadership/executive vetting; sanctions screening andmonitoring; country/industry risk; and bespoke inquiries.

At Kroll, your work will help deliver clarity to our clients most complex governance, risk, and transparency challenges.

Apply now to join One team, One Kroll.

RESPONSIBILITIES: A key aspect of this role is to collaborate with the Business Development Director and other members of the Business Development and Operations teams in support of the existing, strategic accounts for the region while independently pursuing both inbound enquiries and proactive engagement with new allocated relationships.

Meet or exceed monthly and annual sales targets.

Contribute to the development of plans, with Business Development Director, which identify sales strategies, assess revenue potential, and outline targeted activities to maximize revenue opportunities and penetrate markets with Risk Solutions products and solutions for AML/Compliance.

Active support of regional marketing events attended and / or organized by Kroll CRD to drive new business and maintain close working relations with key accounts.

Where required, create and implement effective account plans that include: developing and implementing a sales strategy considering new business growth; managing all resources necessary to drive new business; forecasting revenue; developing key contacts and business relationships within prospects.

Demonstrate leadership by collaboratively engaging Krolls senior management team to lend support to business development objectives with influential individuals and high-level decision makers in the client base.

Cold call to secure appointments, gather information on customer needs, position and prove out Kroll CRDs products to solve customer business issues; manage client expectations, overcome objections, and with Business Development Director, negotiate pricing and contracts, and close the sale.

Develop research analysis techniques to determine customer prospects where Kroll CRD can meet specific business needs; contact prospects and determine the business needs and decision makers to penetrate new business relationships.

Provide timely and proactive input to ongoing development of account plans to assess opportunities, threats and weaknesses.

Clearly demonstrate an understanding of Kroll CRD products, pricing, administrative procedures, and organization to effectively answer clients questions or implement solutions in a timely fashion.

Maintain a current understanding of competitors offerings and effectively sell the advantages of Kroll CRD offerings over those offered by competitors.

Work closely in a team environment including research colleagues, technical and sales support to gain proficiency in presenting and proposing the whole range of Kroll CRD solutions, while managing client expectations.

Use Salesforce to manage client communication, sales pipeline, and prioritize leads to effective closing.

REQUIREMENTS: BS/BA or equivalent in Business or Marketing or relevant commercial experience Minimum of one years prior sales experience can be demonstrated it will be in a B2B environment, ideally in the Compliance industry or where professional services have formed the focus of the transaction.

Skills required include strong written and verbal communication, a consultative / advisory approach, as well an ability to prioritize tasks through strong organizational and time management.

Enthusiasm, passion and a commitment to mutually successful outcomes for the client and Kroll are a must!

In order to be considered for a position, you must formally apply via careers.Kroll.Com.

Kroll is committed to providing equal opportunities in employment.

We will not discriminate between applications for reason of gender, gender identity, race, religion, color, nationality, ethnic origin, sexual orientation, marital status, veteran status, age or disability.