Kelly: Help Desk Support

IT Help Desk Support, Mesa, AZ Kelly Services is currently seeking an IT Help Desk Support role for one of our top clients who is based in Mesa, AZ. This is a 6 month contract position that has possibility of being extended. Provides IS Help Desk Support to the company’s employees by performing various functions to include installing, upgrading and troubleshooting a software and hardware via in person and over the phone. Ensures day-to-day IS operations to meet customer requirements by performing the job duties below. ResponsibilitiesConfigure, maintain, and support office network computers and system controlling computersInstall, upgrade, and troubleshoot a variety of software and hardwareDocument processes and changesKeep accurate accounting of all computers, network printers, bar-code scanners, software and related equipmentSetup and troubleshoot software and devices such as cell phones, tablets, bar-code scanners, computers.Install and support network printers (copiers), label printers and bar-code scannersProvides general software training on MS Office and other general use Windows based software productsAdditional responsibilities of increasing scale as assigned by your manager Experience/Skills: Experience in supporting a mixed PC/LAN environmentUnderstanding of commercial or vendor provided software including, Windows OS, MS office suite applications, Anti-Virus,Previous experience in the manufacturing industry a plusKnowledge/experience of VPN, VoIP, Wi-FiMS Active Directory, Group Policy and File Share PermissionsOffice 365 Administration including MS In-Tune MDM Special Knowledge/SkillsCustomer service orientatedMust work well with others to accomplish tasksProven problem-solving and technical support skillsStrong interpersonal and communication skills with a positive and pro-active attitude towards end-user problemsExtremely high accuracy and attention to detailExcellent time management skillsExperience working on a production floor and warehouse environment Apply Today! *Available for purchase and administered by a designated third-party vendor. You should know: Your safety matters! Vaccination against COVID-19 may be a requirement for this job in compliance with current client and governmental policies. A Kelly recruiter will confirm and share more details with you during the interview process. Why Kelly®? By partnering with Kelly® Technology, you’ll have direct connections to top companies around the globe—giving you the chance to put your tech skills to work on some of today’s most intriguing, innovative, and high-visibility projects. In a world where change is the only constant, our unparalleled connections and IT market expertise help you take your skills exactly where you want to go. We’re here to help you gain experience, keep learning, and move your career forward. About Kelly® At Kelly, we’re always thinking about what’s next and advising job seekers on new ways of working to reach their full potential. In fact, we’re a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live (plus, did we mention we provide a ton of benefits?). Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world. Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.]]