IT Support Engineer in Networks System & Security

If you are an IT Support Engineer and are looking for new challenges in Systems, Servers & networking then this is the best place for you!

You will be part of a talented team of engineers that demonstrate superb technical competency, delivering mission-critical infrastructure and ensuring the highest levels of availability, performance, and security.

We provide Video Content Management systems to Fortune 5000 companies across the globe and is recognized in Gartner’s Magic Quadrant.

Our developed systems empower our customers to deliver Live as well as On-Demand Video Streaming to their audience, store and share multimedia content as well as perform Video and Audio Analysis using Machine Learning.

Job Responsibilities:

Strong understanding of operating system fundamentals in Windows
Install and configure computer hardware operating systems and applications

Addressing user tickets regarding hardware, software, and networking
Respond to customer inquiries and assist in troubleshooting and resolving challenges

Maintain overall ownership of client’s issue and service, ensuring that they receive resolution within a committed SLA

Ability to configure network switches, firewalls, VLANs and wireless access point

Skills Required:
Experience working with Office 365 & MS Azure Active Directory.
Experience managing Firewalls.
Can administer and manage the endpoint security.
Ability to manage the overall WAN setup and coordinate with ISPs / Vendors for optimal performance.
Configure and maintain network switches.
Troubleshoot connectivity & Hardware related issues.

Qualification / Experience:
Bachelor’s Degree in Computer Science.
At least 2+ years of experience of Network & Security in Microsoft environment.
Experience implementing IT security policies to protect the organization’s overall network from cyber-attacks would be a plus.

Multiple Locations: USA , Pakistan, India, UAE, Australia, Canada

Benefits: Medical, Health / Life Insurance, Annual paid leaves, Leaves encashment (benefits vary based on location)