Insurance Customer Support Associate, Experian Consumer Services (remote)
Experian
This is a Full-time position in Hightown, AZ posted February 25, 2022.
Job Description
WHAT YOULL BE DOING
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Effectively manage existing customer accounts for Personal insurance policies via phone, email, text and chat using various insurance company systems
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Analyze customers insurance needs based on their current insurance coverage
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Clearly explain insurance products to customers leveraging a consultative and empathetic approach
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Identify upsell and cross-sell opportunities via gaps in coverage
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Work effectively in a fun and collaborative team environment
