HR Call Center Representative

Human Resource Call Center Representative

Job Description:

• Under general supervision with instructions given for routine work and detailed instructions given for new lines of work, provides support in either a service center or human resource department environment.
• Performs a variety of routine general human resources duties such as maintaining personnel records, compiling statistics and/or processing employment applications, insurance forms, and salary increases.
• May search employee files and furnish information to authorized persons.
• Assists employees on matters regarding personnel forms, records, and procedures.
• May prepare input forms for automated data processing system.
• Utilizes the company’s internal human resources information systems (HRIS) to perform duties.
• May coordinate projects.
• Requires working knowledge of company personnel policies and procedures in an assigned area.

Job Requirements:

Required Qualifications: 

• 1+ years of high volume call center experience
• Intermediate knowledge of working with Microsoft Office Suite.
• Excellent verbal and written communication skills.
• Strong computer skills and ability to troubleshoot common problems and navigate the internet/intranet.
• Demonstrated problem solving skills, and ability to manage multiple priorities.
• Energetic self-starter who is flexible, conscientious, proactive and detail-oriented.

#LI-CC