HONNEN EQUIPMENT CO OF UTAH ID: It Systems Support Administrator

POSITION SUMMARY:Provides tactical planning, development, evaluation, coordination and implementation technical projects.

Maintains company IT policies and procedures to include: creation, review, update and archive.

Support company staff directly or in coordination with IT partners/vendors to troubleshoot and maintain PC hardware, operating systems, software applications, peripherals and communication devices.

ESSENTIAL JOB FUNCTIONS: Primary IT Functionso Provide back-up and assistance to Senior IT Manager on all IT functionso Assist Senior IT Manager with New Process / Procedure creationo Maintain IT Policy and Procedure Libraryo Support IT projects including hardware and software installations and troubleshootingo Advise, assist in planning and perform technical projects or system upgradeso Provide Tier 2 and Tier 3 support for laptops, desktops, telecommunications, peripherals and softwareo Support users, troubleshoot and maintain functionality for all copy machines and printerso Support users, troubleshoot and maintain functionality of all mobile phoneso Purchase and maintain approved computer equipment inventory levels for immediate deployment to branch locationso Assist in employee trainingo Assist in hardware collection and data retention for terminated employeeso Assist in ERP maintenance, understanding of enhancements and bugs and provide input to management summary of scheduled upgrades RequirementsEDUCATION AND CERTIFICATION REQUIREMENTS: Bachelor’s degree in computer systems or related field preferred Technical Certifications preferred Process improvement experienced desired EXPERIENCE: Five (5) to Seven (7) + years of experience in medium to large company environments.

Requires excellent teamwork, interpersonal, self-motivation and communication skills.

Ability to exercise good judgment in the diagnosis and resolution of issues TRAVEL:10% non-local travel is required Compensation:$70,000.00 $85,000.00 DOE PM20PI149747183