Healthcare Inbound call center

Role: Healthcare Inbound Call Center
Location: Phoenix AZ-Remote
Duration: 12+ Months
Rate: $15/hr on w2
Hiring process: WebX/Phone Interview
Onboarding process: Paperwork + BGC+ DT
Note: Virtual Work(100% Remote), Laptop Will Be Provided By Company For Work.

Flexible schedule which can range between 9am – 9pm EST
Possibility of cross training to other clients with additional hours and opportunity will be available
Hardwired Internet Connection & High Speed Internet (10upload/10download recommended)
Understanding of call center operations
Schedules are bid process, Typically quarterly based on performance and business need
Training can range anywhere from 1-4 weeks in classroom depending on what is being trained
There will also be a nesting period in which it is considered on the job training – this is where they were learn most call handling skills
Call Handling Quality processes are 90 day TPI period in which it is understood these are training performance metrics

Regards,

Rahul Yadav
(408) 560-3956
rahul@reqroute.com
http://reqroute.catsone.com/careers/index.php (Click to see MOST Current Openings)