Guest Relations/Customer Service

Guest Services/Customer Service Representatives, is it time to take that next big career step?

Let Vaco serve as your advocate in presenting you to our top clients who are looking for Guest Services/Customer Service Representatives.

Our recruiting staff gives you an advantage over your competition by promoting your strengths and assets directly to hiring managers while helping you to be more prepared for your interviews.

From keeping you up to date on market trends and industry expectations, to providing you with valuable insight into the company’s culture, compensation expectations and growth opportunities of specific clients, Vaco will give you the edge you need in today’s highly competitive job marketplace.

If you have a background in a call center and are looking to move your career forward, let Vaco open the door for you.

Apply today!

Job Summary

Responsibilities
Manage large amounts of inbound and outbound calls in a timely manner Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives Build sustainable relationships and engage customers by taking the extra mile Meet personal/team qualitative and quantitative targets Handle calls, emails and through online chats Assist Social Media Team Respond to Direct Messages via Twitter, Facebook, and/or Instagram Keep accounts updated