FT Virtual Call Center Agent (Work From Home)
Accenture
This is a Full-time position in Halethorpe, MD posted June 13, 2021.
(Customer Service / Remote)
– Anywhere in U.S.
/ Competitive Pay / Available to work M-F 8a-6p PST
– As a Call Center Agent you’ll: Provide customer support by accepting a high volume of inbound calls and responding to emails
– to assist customers with the client’s Pandemic Electronic Benefit Transfer (P-EBT) program; Receive-process-and-verify the accuracy of requests raised by customers in the CRM system; Thoroughly and efficiently gather customer information-assess and fulfill customer needs-educate the customer where applicable to prevent the need for future contacts-and-document interactions through contact tracing; Maintain customer records by updating account information…Hiring Fast >>
