FT Customer Service Representative – Work From Home

[Call Center / Remote] – New York Residents Welcome / Competitive pay / Available to work early mornings-evenings-weekends-and/or-holidays – As a Customer Service Rep you’ll: Field a high volume of calls-emails-and-social media inquiries-resolving customer issues-and-provide amazing service to all inbound calling customers; Monitor phone queue to ensure proper coverage is maintained at all times; Respond to emails-live chat-and-social media inquiries in a way that reflects the brand voice; Use product knowledge to suggest items to customers and properly inform them on product choice; Maintain all quality-productivity-reliability-and-sales performance standards…Hiring Fast >>